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Premium Research Oct 2021
... In 2020, the CPQ application suite market grew by 14.1%, to an estimated $1.44 billion. This Magic Quadrant evaluates 17 vendors to help application leaders find the best one for their needs. Market Definition/Description Magic Quadrant Vendor Strengths and Cautions Apparound Bit2win Conga Epicor (KBMax) FP ...

Analyst(s):   Mark Lewis   |   Dayna Ford
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Research Jul 2024
... Access Research Already a Gartner client? Enterprise communication services are evolving as more businesses embrace AI, digital transformation and cloud-first strategies. CSP product leaders should use this Hype Cycle to understand the pace and viability of maturing and emerging products and services ...

Analyst(s):   Khurram Shahzad
Research August 13 2020
... 2020 Hype Cycle for Digital Marketing Martech investments in digital tools and techniques are aimed at driving marketing efficiency and innovation, characteristics that might blind some digital marketing leaders to short- and midterm risks from COVID-19 and slowing economies. Digital marketing leaders ...
Research January 13 2020
... serve as a digital engine of growth for U.S.-based brands, as recent improvements to logistical and payment technology now allow for an increasing number of DTC brands to digitally engage with customers across geographic areas. Around the world, the largest e-commerce sites are now digital marketplaces ...
Premium Research Jul 2023
... This tool provides a list of vendors providing digital commerce core and ecosystem applications. Application leaders can use this tool to understand digital commerce ecosystem segments and corresponding vendors for their digital commerce technology needs. When to Use Directions for Use Recommended by ...

Analyst(s):   Penny Gillespie   |   Melissa Hilbert   |   Dayna Radbill   |   Jason Daigler   |   Sandy Shen   |   Mark Lewis   |   Eric Schmitt   |   Mike Lowndes   |   Aditya Vasudevan
Research Dec 2017
... Personalization is a top priority for application leaders working on digital commerce and customer experience. An effective personalization strategy enhances customer experience, leading to reduced costs as well as increased revenue from greater customer satisfaction, loyalty and advocacy. Key Challenges ...

Analyst(s):   Penny Gillespie   |   Guneet Bharaj
... Process Excellence Gonzalo Rodriguez, CFO at Alira Health, shares how Gartner analyst guidance and resources enabled him to build a strategic finance transformation roadmap to fuel the company’s rapid growth. Mission-critical priority Build an efficient, future-ready finance function capable of supporting the ...
Premium Research Sep 2026
... growing uncertainty around early AI-era assumptions about workforce capacity. As CHROs enter 2027 planning, they should pressure-test whether growth, transformation, and cost objectives are supported by sufficient workforce capacity. Insights at a Glance Issue Impact Implications Contributors Gartner Recommended ...

Analyst(s):   Jonathan Jackson   |   Dion Love
Premium Research Aug 2026
... HR cannot guide work redesign using a legacy transformation approach, and needs a new approach to transition. Use these slides to establish a strategic roadmap for HR’s dual mandate: redesigning its own workflows and IT co-ownership to transform the broader workforce. Gartner Recommended Reading Gartner ...

Analyst(s):   Seyda Berger-Böcker   |   Piers Hudson   |   Tess Lawrence
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