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Research Oct 2019
... the transformation journey and the operating model’s role in enterprise success. Analysis Understanding the I&T Operating Model Transformation to Becoming a Digital Business Through an Organizational Structure Lens The IT Organization Focused on Efficiency The IT Organization Focused on Digital Optimization ...

Analyst(s):   Donna Scott   |   Tomas Nielsen
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Announcement September 16 2026
... Gartner IT Symposium/Xpo, CIOs and IT executives will learn how to become agents of change in their organizations and harness AI for successful digital transformation. Follow news and updates from the conferences on X and LinkedIn using #GartnerSYM, and on the Gartner Newsroom. About Gartner for High Tech ...
... Gartner Analyst Distinguished VP Analyst Jason Wong is a Distinguished VP, Analyst on the Digital Workplace team helping CIOs and IT leaders with their digital employee experience (DEX) and enterprise application strategies. Mr. Wong's research focuses on optimizing AI in the workplace and empowering ...
Premium Research Feb 2024
... Are you serious about improving your digital employee experience? Using a journey map technique, digital workplace leaders can unlock a powerful visual depiction of an employee’s interactions with technology, identifying friction and opportunities to improve employee satisfaction. When to Use Directions ...

Analyst(s):   Jason Wong   |   Tori Paulman   |   Michael Chiu   |   Joe Mariano
Premium Research Oct 2024
... As organizations continue to evolve their digital workplace practices, generative AI is set to cause even more disruption. Digital workplace teams at the forefront of deploying GenAI can use this research to learn about emerging AI-enabled application solutions and vendors. Overview Strategic Planning ...

Analyst(s):   Sohail Majumdar   |   Tori Paulman   |   Arun Chandrasekaran   |   Tim Nelms
Research Jun 2019
... Digital technology has the potential to transform tax’s work and the function is largely embracing these opportunities, like robotic process automation. But most tax teams are investing in these tools on an ad hoc basis. Learn how to create a digital strategy based around critical priorities. Recommended ...

Analyst(s):   Finance Research Team
Research Feb 2024
... Access Research Already a Gartner client? Just stopping by? To improve employees’ adoption of technology, reduce digital friction and increase proficiency, examine the capabilities of the digital adoption platform market. This Toolkit helps enterprise application leaders develop an RFP that accounts for ...

Analyst(s):   Melissa Hilbert
Premium Research Oct 2024
... In the competitive arena of digital commerce, marketers are looking for any edge to deliver on growth. In this #Hashtags episode, we talk about how a data-driven view into what top-performing brands are doing differently can help CMOs set a winning, differentiated digital commerce strategy for 2025. ...

Analyst(s):   Marketing Research Team
Research Oct 2017
... client? Most enterprises use digital business to optimize existing business models. Gartner has gathered 38 examples of enterprises that have already done so. CIOs can use them to inspire their organizations' optimization efforts. When to Use You Have Eight Options for Digital Business Optimization Most ...

Analyst(s):   Paul Proctor   |   Hung LeHong   |   James Anderson
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