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Premium Research Oct 2026
... The insurance industry is facing radical transformation, resulting in new priorities among CEOs and business leaders such as becoming AI-first, achieving revenue growth, and planning for an AI-ready workforce. CIOs can use the examples in this research to develop their thinking on how the critical business ...

Analyst(s):   Ian Cox   |   Kimberly Harris-Ferrante
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Research Sep 2026
... research arms CIOs with the five best productivity metrics to show whether AI workforce adoption is improving work, building capability, and driving transformation. Insights at a Glance Strategic Planning Assumption Impact Actions Cautions How to Execute Success Measures Contributors Gartner Recommended Reading ...

Analyst(s):   Tori Paulman
Research Mar 2017
... Smart contracts will eventually automate the mass personalization of value exchange. Today, the technology is immature and mercurial, and once live, the outcome is irrevocable. CIOs should invoke at their peril. Analysis What Is a Smart Contract? Smart Contracts Enable Mass Personalization A Smart Contr ...

Analyst(s):   David Furlonger   |   Richard Hunter   |   Nigel Montgomery
Research January 28 2026
... discussions with finance leaders across industries, each issue explores different challenges that CFOs report they face today. From leading digital finance transformation through economic uncertainty to managing talent and technology, finance leaders can discover what their peers are thinking about and gain ...
Premium Research Jul 2024
... Organizations increasingly view digital commerce as essential to their future growth, but the capability gap to support business goals is widening. This Hype Cycle can help digital commerce leaders stay ahead of technology trends to support their technology investment decisions. Analysis Definition: ...

Analyst(s):   Sandy Shen
Research Apr 2019
... Facilitate Effective Risk-Based Authentication Decisions 3DS-2 Offers a Scalable Approach to Meet Regulatory Demands for Stronger Authentication in Digital Commerce 3DS-2 Can Be Tightly Integrated With Fraud Detection Tools to Improve Risk Mitigation Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Akif Khan   |   Jonathan Care   |   Dayna Ford
Insight May 08 2024
... collaborating to manage risk. Reduce complexity through designed simplicity. This user experience-based approach to business transformation seeks to deliberately design transformation to be easy to understand and execute. Unlock the value of people through AI. Empower employees to effectively engage with ...
Research Jun 2017
... User experience is key to the successful implementation, adoption and digital maturity of partner relationship management initiatives. Application leaders need to become innovation leaders by assessing the functionality and usability of PRM applications for their sales partners. Key Challenges Introduction ...

Analyst(s):   Ilona Hansen   |   Mark Paine   |   Guneet Bharaj
Premium Research Jul 2024
... The digital grid faces the challenge of managing rising renewable energy volumes while ensuring real-time interaction with generators and customers for operational resilience. This Hype Cycle provides utility CIOs with insights on technologies that improve the reliability of the digital grid. Analysis ...

Analyst(s):   Jo-Ann Clynch   |   Lloyd Jones
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