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Research Aug 2026
... Access Insights Already a Gartner client? Effective talent development is essential for organizational growth and transformation. Use this research to ground your team in leading talent development practices and identify opportunities to enhance your strategy and investments. Insights at a Glance Strategic ...

Analyst(s):   Sasha Tuzel
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Premium Research Oct 2026
... establish a simulation operations role now to future-proof their teams’ skills and competencies, and position I&O as a strategic partner for business transformation and AI governance. Insights at a Glance Strategic Planning Assumption Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Leo Li   |   Erin Pierre
Research Sep 2026
... Access Insights Already a Gartner client? AI anxiety, change fatigue, and declining engagement are undermining workforce readiness for AI transformation. CIOs should replace one-size-fits-all engagement approaches with targeted actions aligned to four key intrinsic drivers — purpose, growth, curiosity ...

Analyst(s):   Kevin Smith   |   Rob O'Donohue   |   Shawn Murphy
Research Oct 2026
... Access Insights Already a Gartner client? Continuous transformation is changing the work HRBPs must perform and the capabilities required to perform it. This guide offers a collection of resources to help HRBPs build the judgment, execution and leadership capabilities needed to shape workforce decisions ...

Analyst(s):   Kirti Singhal
Research Oct 2026
... Insights Already a Gartner client? IT procurement must evolve from overseeing costs and SLAs to driving business outcomes, with providers measured on transformation, AI value, resilience, and adoption. Heads of IT procurement should update contracts, replace activity-based KPIs, and tie incentives to measurable ...

Analyst(s):   Jaideep Thyagarajan   |   Jeremy Suter
Research Oct 2026
... outpace business returns, creating C-suite pressure on CHROs. Treating AI as a user-based purchase ignores that deployment is primarily process transformation. CHROs can invert this gap by leading a cross-functional team to decompose tasks and enforce risk guardrails. Insights at a Glance Master the New ...

Analyst(s):   Jen Phillips Kirkwood
Research Oct 2026
... Access Insights Already a Gartner client? HR is a critical stakeholder in organizations’ AI transformations. However, many HR leaders find that their reputation is impeding them from having the impact they would like. To improve their image and influence, HR leaders need to build an HR strategy that ...

Analyst(s):   Tony Guadagni   |   Alexander Kirss
Research Sep 2026
... Access Insights Already a Gartner client? AI-mediated discovery is reshaping customer expectations of digital commerce experiences. Digital commerce leaders must now embed conversational capabilities by adopting AI shopping agents for their platforms to deliver experiences equal or superior to external ...

Analyst(s):   Mike Lowndes   |   Sandy Shen
Research Apr 2026
... CHROs have two key priorities related to AI transformation, including the integration of agentic AI and generative AI — shaping work in the human-machine era and harnessing AI to revolutionize HR. Use these key resources to embark on a successful AI transformation journey. Gartner’s Take Analysis Research ...

Analyst(s):   Eser Rizaoglu
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