... Blockchain Unraveled: Determining Its Suitability for Your Organization Blockchain’s time is now Analysts: Avivah Litan, David Groombridge, Chrissy Healey, and Adrian Leow Blockchain winter is upon us, but there are early signs it will begin thawing later this year. In the past year, disillusionment, s ...
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... Sales technology automates the full scope of the sales value chain, including planning, enablement, execution and optimization. Our 2019 sales technology research will help application leaders to identify the most relevant new technologies for automating and transforming their sales processes. Scope A ...
Analyst(s): Theodore Travis | Melissa Hilbert | Ilona Hansen | Mark Lewis | Adnan Zijadic
... cases. Overview What You Need to Know Analysis Creatio eGain Freshworks Microsoft Oracle Pegasystems Salesforce SAP ServiceNow Zendesk Zoho Unified Digital & Voice Engagement Case Management Knowledge Management Automation of Engagements Workflow Orchestration & Automation Real-Time Continuous Intelligence ...
Analyst(s): Francesco Vicchi | Devra Struzenberg | Drew Kraus | Jim Robinson | Pri Rathnayake
... Access Insights Already a Gartner client? Digital sovereignty is reshaping IT sourcing. SPVM leaders must prioritize jurisdiction, build sovereignty into delivery design, and require transparency in pricing. Move now to turn digital sovereignty into a strategic advantage. Insights at a Glance Strategic ...
Analyst(s): Katarzyna Fonteyn | Jaideep Thyagarajan
... providers based on their execution capabilities and strategic vision, helping organizations identify partners that align with their operational, transformation, financial, and technology objectives. Strategic Planning Assumptions Market Definition/Description Magic Quadrant Vendor Strengths and Cautions ...
Analyst(s): Vikas Bhardwaj | Matt Baldino | Biswajit Maity | Arindam Das
... investment is projected to grow by 33% annually through 2029 and cybersecurity is expected to be the most heavily impacted IT subfunction. This transformation will require significant changes in roles and skills. This report guides CIOs in reimagining how the cybersecurity function must evolve to meet ...
... pursuit of AGI can drive valuable innovation. CIOs and AI leaders should prioritize technology investments that address “wicked problems” to drive transformational business value, rather than focusing solely on efficiency gains. Strategic Planning Assumptions Analysis Research Highlights Gartner Recommended ...
Analyst(s): Pieter den Hamer | Philip Walsh | Frank Buytendijk
... SPVM leaders must act now: adopt structured evaluation, strengthen RFPs, and rigorously assess AI capabilities to select the right SI and secure transformation success. Insights at a Glance Impact Actions How to Execute Success Measures Recommended Notes Gartner Insights Abstract ...
... how CIOs can establish a change office to improve visibility into change demand, sequence priorities, and build change fitness to accelerate AI transformation. Insights at a Glance Strategic Planning Assumption Impact Actions Cautions How to Execute Success Measures Gartner Recommended Reading Gartner ...
Analyst(s): Kevin Smith | Matt Hancocks | Matthew Colletti | Shawn Murphy