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Premium Research Dec 2019
... to succeed will have totally changed. They will need to have mastered several digital competencies which are currently in very short supply. This is the moment tax leaders should begin empowering employees to own their digital future. Recommended by the Authors Gartner Insights Abstract ...

Analyst(s):   Finance Research Team
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Research Mar 2021
... Enterprises increasingly develop digital products to serve customers and citizens, and CIOs often feel the urge to lead these efforts. But most CIOs don’t have an opportunity to do so, and should focus instead on supporting the business in digital product management. Overview Conclusion Further Reading ...

Analyst(s):   Brian Prentice
Premium Research Aug 2024
... Communications service providers are deploying digital marketplaces to adopt platform-based business models, but face challenges in making them resonate with B2B buyers. CSP product leaders can use this research to avoid five common pitfalls that derail successful digital marketplace initiatives. Overview Strategic ...

Analyst(s):   Khurram Shahzad   |   Pablo Arriandiaga
Research Jan 2022
... The pandemic accelerated public service delivery via digital channels, exposing serious deficiencies around identity today. Government CIOs should assume new responsibilities in digital identity ecosystems to improve trust and adoption by citizens beyond sectors and borders. Overview Strategic Planning ...

Analyst(s):   Arthur Mickoleit   |   Michael Brown
Research Mar 2021
... Leveraging the full potential of digital learning in K-12 education requires the K-12 CIO to evaluate the organization’s capabilities and take steps to advance the organization’s maturity. Gartner’s K-12 education digital learning maturity model offers CIOs an effective framework for doing so. Overview ...

Analyst(s):   Kelly Calhoun Williams
Premium Research Sep 2024
... handle tactical energy data and sustainability operations separately from their digital IT infrastructure. Integrating IT sustainability into a digital operating model will allow CIOs to pursue climate-aware IT transformation more effectively. Overview Strategic Planning Assumption Why This Matters How ...

Analyst(s):   Bettina Tratz-Ryan
Research August 04 2021
... organizations’ digital success in delivering growth by helping scale digital initiatives throughout their enterprise. I&O leaders can leverage this research to address the following questions: What are the major trends and challenges affecting the I&O leader? What is leadership in the digital age for an ...
Research Jan 2025
... costs, increase maturity and maintain cybersecurity and operational resiliency. Our digital workplace infrastructure and IT operations initiative shows how to create strategic roadmaps, improve operations and enhance digital experiences. Scope Analysis Topics Suggested First Steps Essential Reading Tools ...

Analyst(s):   Tom Cipolla
Research Mar 2024
... Access Research Already a Gartner client? Digital commerce is a strategic priority for most sales organizations, yet many chief sales officers are unfamiliar with the technology required. CSOs must understand the digital commerce tech stack and collaborate with cross-functional peers to ensure investments ...

Analyst(s):   Aditya Vasudevan   |   Mike Lowndes   |   Luke Tipping   |   Melissa Hilbert
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