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Premium Research Apr 2025
... Twenty percent of digital workers have explored internal talent marketplaces and gigs, signaling challenges with engagement and attrition. Digital workplace leaders can use this research to support radical flexibility, retain talent, get visibility into shifting skills and enable dynamic teams. Overview ...

Analyst(s):   Colleen Malley   |   Jason Wong   |   Adam Preset
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Premium Research Jul 2024
... potential to transform retail and wholesale, but results so far have been mixed. CIOs can use this research to assess their digital capabilities. They can then complete Gartner’s Digital Execution Scorecard to generate benchmarks that show how they compare against their peers. Overview Data Insights Gartner ...

Analyst(s):   Jonathan Kutner   |   Ephraim Baron   |   Stewart Buchanan   |   Jack Polizzi
Research Oct 2017
... were once outsourced. But customers now expect on-time delivery and frequent communication updates. PostNord brought digital competencies inhouse and hired developers to build digital delivery systems to improve customer service. Case Study Changing the Culture Hiring the Best and Brightest Gartner Insights ...

Analyst(s):   Jan-Martin Lowendahl   |   Andy Rowsell-Jones   |   Tomas Nielsen   |   Chris Howard   |   Jennifer Mitchell
Research May 2021
... organizations are striving to adapt their culture to accelerate their digital journey. CIOs can use this tool to identify the necessary culture changes to ensure their team’s behaviors are well-aligned to their enterprise’s digital ambition. Overview Directions for Use Recommended by the Authors Gartner ...

Analyst(s):   Christie Struckman   |   Kristin Moyer   |   Rob O'Donohue   |   Daniel Sanchez Reina
Premium Research Jan 2025
... 1E provides greater go-to-market and investment opportunities for this Leader in the Magic Quadrant for Digital Employee Experience Management Tools. This update helps end-user services and digital workplace leaders understand the impact of the acquisition. Key Background Considerations for Technology ...

Analyst(s):   Dan Wilson   |   Stuart Downes
Premium Research Feb 2025
... research guides startup tech CEOs in creating an authentic and engaging digital presence to drive recruitment and foster human connection amid AI-generated content. Overview Introduction Analysis Gartner Recommended Reading Note 1: Digital Presence Analysis Gartner Research ...

Analyst(s):   Chris Pang   |   Elisabeth Torres-Schulte
Premium Research Apr 2025
... A digital twin of an employee is a dynamic, virtual representation of an employee that simulates employee behavior. DToEs can help improve employee safety, performance and productivity. Digital workplace applications leaders can use this research to assess readiness and prioritize DToE experiments. ...

Analyst(s):   Helen Poitevin
Research Mar 2021
... Achieving the enterprise’s digital ambition requires investment in four core, mutually reinforcing capabilities: strategy, governance, enterprise architecture and delivery. Leading CIOs continuously and coherently optimize and mature these capabilities to match evolving digital ambition. Overview Introduction ...

Analyst(s):   Joanne Kopcho   |   Saul Brand   |   Donna Scott   |   Remi Gulzar
Research Nov 2020
... Enterprise architecture and technology innovation leaders should leverage a digital twin to drive strategic and operational decisions at all levels of the enterprise. Here, we assess how EA and TI leaders can apply digital twin technology to unlock value and deliver on business outcomes. Overview Conclusion ...

Analyst(s):   Enterprise Architecture Research Team
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