... improvement opportunities. The focus areas were CX Transformation, Voice of the Customer, CX and operational metrics, process optimization, employee rewards and recognition, performance management, vendor management, employee engagement, culture transformation and quality management. During her 18 years with ...
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... sustainability but is suboptimized when put at the end of device life cycle management. I&O leaders should learn how the Northern Beaches Council’s digital workplace team packages sustainability initiatives in bite-size pieces. Case Overview Gartner Recommended Reading Presentation Deck Gartner Research ...
Analyst(s): Infrastructure and Operations Research Team
... transforms supply chain organizations, supply chain leaders responsible for strategy must evolve to keep pace. This research describes how leveraging digital dexterity creates a culture that embraces and is skilled in data, technology and analytics. Overview Strategic Planning Assumptions What You Need to ...
... Digital marketing leaders must share clear and measurable strategies across SEO, AEO, and SEM for successful search marketing campaign execution. Use this template to succinctly communicate stakeholder accountability across functions and demonstrate the impact of search to leadership. When to Use Directions ...
... To ensure data governance and reduce AI-related risks, general counsel should establish robust digital sovereignty strategies and monitor AI tool usage. This research highlights necessary actions and considerations for effective governance. Insights at a Glance What You Need to Know Why Now Issues Gartner ...
Analyst(s): Allysa Johnson | Bart Willemsen | Melissa Ruiz Hernandez | Bernard Woo
... secure cross-cloud data movement and programmable sovereignty for distributed AI. Product leaders must transform NaaS platforms into intelligent digital infrastructure fabrics. Overview Analysis Gartner Recommended Reading Gartner Insights Abstract ...
... Digital technology and business consulting services are increasingly intertwined and focused on creating a rightsized, fit-for-purpose path to a business ambition. Vendors of all sizes can help enterprises achieve this goal. SPVM and technology leaders can use this tool to scan the market for providers ...
Analyst(s): Brendan Williams | Luis Pinto | Chrissy Healey | Matthew Brown | Katie Gove | Simone Cleminson
... Access Research Already a Gartner client? Digital forensics and incident response retainer services augment capacity and capability when responding to cybersecurity incidents. SRM leaders should use this research to understand the DFIR market, evaluate trends, refine requirements and identify market ...
Analyst(s): Wam Voster | Carlos De Sola Caraballo | William Candrick
... Access Research Already a Gartner client? Software engineering leaders are required to make digital products accessible to people with disabilities, yet the path to achieving this is often unclear, risking potential legal action. Start with accessibility scanning, and use this research to adopt accessible ...