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Premium Research Feb 2026
... CPaaS drives digital transformation by empowering organizations to streamline and personalize omnichannel communications through APIs, software development kits and no-code tools. This note guides CIOs to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended ...

Analyst(s):   Peer Community Contributor
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Premium Research Feb 2026
... opportunities in 2026, including new customer expectations and emerging technologies. Banking CIOs can use these trends to inform strategies for digital transformation, customer experience, and AI. Insights at a Glance Issue Context Impact Brief Implications Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Benjamin Seesel   |   Sophia Palmstedt
Research January 27 2026
... the right pilot model Support to plan for supply chain digital transformation Digital is a key priority for most supply chain leaders, but most struggle to develop digital planning capabilities. Start by building a supply chain digital transformation roadmap that addresses both short-term improvements and ...
Research Feb 2026
... Access Insights Already a Gartner client? Edge platforms are a critical enabler for data localization, AI initiatives and digital transformation. Infrastructure architects can use this guide to navigate published Gartner research and create a structure for their edge platform adoption journey. Analysis ...

Analyst(s):   Mohini Dukes
Research Mar 2026
... Already a Gartner client? CSP technology leaders play a central role in implementing AI platforms — a strategic capability that accelerates digital transformation, drives cost optimization, and supports long-term growth. Success requires navigating technical complexity, addressing governance challenges ...

Analyst(s):   Mounish Rai
... Gartner Digital Markets is now G2 Digital Markets Please bookmark and visit their new website here. If you are a small business, please visit G2 Digital Markets. If you are a large enterprise, explore Gartner Magic Quadrants and Gartner BuySmart for your technology buying needs. ...
... March 7, 2016 Gartner Survey Reveals Government Digital Transformation at Embryonic Stage Shortages of Skilled Workers and Rigid Organizational Cultures Major Barriers to Implementing Digital Priorities Despite the disruptive impact that digital transformation is having on organisations globally, it is still ...
Research Feb 2026
... Access Insights Already a Gartner client? AI and digital transformation are shifting from disruption to advantage, but talent mobility and readiness gaps threaten IT delivery. CIOs should use Gartner’s digital talent management framework to create integrated strategies and programs that build an IT workforce ...

Analyst(s):   Arul Saxena   |   Neal Solanki   |   Jim Elliott   |   Lily Mok
Research Apr 2026
... Access Insights Already a Gartner client? Providers treating agent marketplaces as plug-and-play destinations risk underdelivering on digital transformation and losing to custom solution builders. To accelerate adoption and revenue, product leaders must prioritize open standards and foundational orchestration ...

Analyst(s):   Kiumarse Zamanian   |   Ethan Cai   |   Alfredo Ramirez IV   |   Christine Tenneson   |   Aakanksha Bansal
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