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... Vice President, Analyst who has spent nearly three decades advising CIOs, CTOs and software engineering leaders on AI, enterprise software and digital transformation. I've led global research agendas across AI and application development, authored Magic Quadrants and Hype Cycles, and evaluated hundreds of ...
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Q&A September 11 2023
... transformation success by measuring the enduring mission impact. After more than 20 years of digital technology investments, it’s time for government organizations to prepare for when digital transformation is no longer a driver for change. At Gartner IT Symposium/Xpo in Australia and Orlando, Dean Lacheca, ...
Research Nov 2025
... Access Research Already a Gartner client? Now more than ever, digital logistics transformation is a competitive necessity. Chief supply chain officers must act immediately to avoid the three critical inhibitors: legacy cost metrics, limited leader autonomy, and critical skills gaps. Gartner Research ...

Analyst(s):   Amadea Smith   |   Brock Johns
Research January 28 2026
... measurable business value by navigating the complexities of technical debt in a rapidly evolving digital landscape. Analyst: Philip Allega, Austin Steinmetz As organizations accelerate digital transformation, technical debt emerges as a critical barrier to agility, innovation, and cost optimization. Leaders ...
Premium Research Jun 2025
... Look Back Gartner Recommended Reading Note 1: Definition of AI Agents Note 2: Definition of Intelligent Urban Ecosystems Notes 3: BilBao’s Digital Transformation Strategy Gartner Research ...

Analyst(s):   Milly Xiang   |   Lauren Wheatley   |   Shivani Palepu   |   Sarah Watt   |   Nagayoshi Nakano   |   David Sugden   |   Bettina Tratz-Ryan
Research Aug 2019
... be proactive in digital business transformation. Pantos Logistics faced business disruption because its competitors were leveraging digital technologies. Pantos’ CIO started a digital initiative, involving IT and non-IT teams, and successfully accomplished digital business transformation. Analysis How ...

Analyst(s):   Youn Choi   |   Tsuneo Fujiwara   |   Yoshi Matsumoto
Research Jul 2025
... Access Research Already a Gartner client? Success as a CDAO requires the influence to create a data culture, deliver enterprise value and drive digital transformation with data and AI. Many senior data leaders were technical practitioners first and so must commit to building the necessary executive skill ...

Analyst(s):   Sarah James
Research Oct 2025
... Access Research Already a Gartner client? IT leaders drive digital transformation but often focus solely on technology, missing the bigger picture. The future isn’t just about AI — it’s shaped by global shifts in governance, trust, economics, and culture. Ignoring these forces leads to short-sighted ...

Analyst(s):   Marty Resnick
Research Oct 2026
... Access Insights Already a Gartner client? A CSO builds cross-functional consensus by connecting diverse stakeholders of the GTM team around shared decisions and trade-offs. In doing so, CSOs can reduce change resistance and increase the likelihood of success. Insights at a Glance Impact Actions Cautions Ho ...

Analyst(s):   Rachael Buchler   |   Christopher Gamble
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