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... Client Story Driving HR Transformation as a First-Time CHRO Learn how Phillippa Box, CHRO at Shearwater Geoservices, worked with Gartner to accelerate HR transformation, strengthen team effectiveness, and elevate her impact as a first‑time CHRO. Mission-critical priority Transform HR to support rapid ...
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Research Aug 2026
... Access Insights Already a Gartner client? Critical perspective and insight from Cathy Missildine, Director Analyst. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Cathy Missildine
Premium Research Oct 2026
... I&O is entering an era of continuous change. AI is intensifying demand on IT change management by enabling enterprisewide innovation and accelerating the solution development life cycle. This research explores how ITSM practitioners and IT operations specialists can use AI to meet that demand. Insigh ...

Analyst(s):   Steve White
Premium Research Sep 2026
... A strategy without funding is wishful thinking. IT 2030 archetypes are economic models, not just operating models. As AI scales, organizations must reinvent enterprise financial foundations while CIOs orchestrate enterprise technology economics to sustain the break-even point of their chosen future. ...

Analyst(s):   Stephen O'Malley   |   Galliopi Demetriou   |   Neha Dixit   |   Cesar Lozada
Research Jul 2026
... Access Insights Already a Gartner client? CHROs face intense pressure to deliver the workforce of the future for their organizations, particularly as AI continues to transform business models and operations. This Hype Cycle is essential for principled investment in the strategies that will set organiz ...

Analyst(s):   Tori Paulman   |   Emily Rose McRae
... 2015 Gartner Says Spending on Business Process Management Suites to Reach $2.7 Billion in 2015 as Organizations Digitalize Processes Shift From Process Improvement to Business Transformation Is Behind the Move to Intelligent Business Process Management Suites Worldwide spending on business process management ...
... Client Story Croda’s Data and Analytics Transformation with Gartner Croda, a global organization specializing in consumer and healthcare ingredients, faced challenges in developing a robust data and analytics strategy while navigating a full-scale transformation. Marie Banks, Group CIO, sought Gartner ...
Research May 07 2026
... Lead a Sales Transformation That Doesn’t Break the Revenue Engine Only 11% of sales organizations succeed at transformation and here’s how to be one. Today’s CSOs are accountable for both hitting targets and leading transformation. Yet nearly 90% struggle to balance these competing demands, and most ...
Article June 26 2026
... Sales Transformation Hinges on Seller Behavior Change Pinpoint and drive the right seller actions or risk stalled transformation. By Michael Katz | May 20, 2026 Sales transformation stalls when seller behavior doesn’t shift Sales transformation often fails because leaders focus on strategy, not action ...
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