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Premium Research Aug 2025
... Product leaders face challenges addressing product-service gaps and ensuring their AI and GenAI products resonate with target markets and buyers. To accelerate growth, product leaders must leverage strategic partners to gain deeper insights into buyers and effectively position their offerings. Overview ...

Analyst(s):   Laz Gonzalez   |   Mark Paine
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Premium Research Sep 2025
... Finance functions need more digital talent to operate in a technology- and AI-driven function. CFOs can close the digital talent gap by creating a digital-forward environment that consistently supports and enables finance employees to perform technology work. Overview Introduction Analysis Gartner Recommended ...

Analyst(s):   Hakan Gunaydin
Research January 22 2026
... are facing heightened executive scrutiny as AI raises expectations for innovation and impact. Progressive customer service leaders are bridging this gap by leveraging AI to transform service delivery, elevate customer value, and drive organizational change. The Gartner Customer Service and Support 2025 ...
Premium Research Aug 2025
... Heads of I&O often use a hybrid cloud delivery model to bridge skill gaps and ease migration, but it is essential to avoid common pitfalls that arise with this approach. This research offers ways to overcome pitfalls by expediting modernization and building cloud talent pipelines. More Detail Gartner ...

Analyst(s):   Lydia Leong   |   Alessandro Galimberti   |   Katy Weber
Premium Research Sep 2025
... PPM leaders must help their enterprises close the strategy-to-value gap, often seen in underwhelming investment returns. This research guides them to transform PMOs into value realization offices, providing a comprehensive framework for delivering measurable business outcomes. Insight Highlights Impact ...

Analyst(s):   Woojin Choi   |   Shilpa Pental
Premium Research Sep 2025
... Inefficiencies, evolving requirements, governance gaps and skills shortages can all derail hybrid cloud initiatives. Heads of infrastructure and IT operations should engage with sourcing to build a sound strategy to neutralize these obstacles and deliver value from hybrid cloud investments. Overview ...

Analyst(s):   Tobi Bet
Research Sep 2025
... Rapid pursuit of digital transformation, maturing zero-trust strategies and legacy, compliance-focused identity and access management leaves critical gaps in cybersecurity strategies. CISOs must transform IAM from a checkbox exercise into a key pillar of cybersecurity strategy. Overview Introduction Analysis ...

Analyst(s):   Oscar Isaka
Premium Research Sep 2025
... often fail during implementation due to a disconnect between policy documentation and technical execution. Data and analytics leaders must bridge this gap by embedding model risk controls directly into infrastructure and making data and AI pipelines self-validating. Overview Strategic Planning Assumption ...

Analyst(s):   Priya Sundararaman   |   Lauren Kornutick   |   Sumit Agarwal   |   Afraz Jaffri
Premium Research Jul 2025
... clarify the scope of IT resilience responsibilities, drive cross-functional alignment and build a business-relevant fact base to address resilience gaps. When to Use Directions for Use Gartner Recommended Reading Gartner Research ...

Analyst(s):   Ajeeta Malhotra   |   Ron Blair   |   Amol Nadkarni
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