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Research Sep 2026
... Access Insights Already a Gartner client? Critical perspective and insight from C.A. Swan, senior director analyst. Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   C.A. Swan
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Premium Research Aug 2026
... Functional workforce readiness and confidence gaps threaten AI investments, risking stalled adoption, diminished returns, and missed opportunities for transformation. By proactively addressing these issues, high-tech executives can become strategic partners and deliver greater value to their customers ...

Analyst(s):   Arjun Boparai   |   Michelle Shapiro
Premium Research Sep 2026
... Executive leaders need to scale AI to realize its potential value, but shifting from “ready to fail” to “ready to scale” requires them to close three risk gaps upfront and in production: cost, cybersecurity, and trustworthiness. Miss one, and you miss protecting the value you’re trying to create. Insights at ...

Analyst(s):   Rita Sallam
Premium Research Sep 2024
... The tech industry needs practical ways to meet client expectations for gender diversity. Tech services leaders can attract and retain more top women talent — and narrow the gender gap — by reshaping the employee value proposition in the context of the human deal and implementing impact-based hiring. ...

Analyst(s):   Molly Beams   |   Erin Lloyd Gordon   |   Chrissy Healey   |   Lauren Maiya
Research Aug 2026
... that their functions will need different skills in the future than they have today. However, traditional upskilling approaches alone will not close the gap fast enough, risking value erosion. CPOs must update talent strategies to access the necessary skills and prepare for an AI-enabled future. Insights ...

Analyst(s):   Jasdeep Sandhu   |   Fareen Mehrzai   |   Thomas Pocock   |   Andrea Greenwald
Premium Research Apr 2026
... Organizations pursuing autonomous business often see short-term layoffs, but these cuts don’t deliver ROI. Both near and long term, returns come from people amplification. And as autonomous business scales, a dual reality emerges: it will generate more work for people — and it cannot scale without t ...

Analyst(s):   David Akers   |   Helen Poitevin
Premium Research Mar 2026
... Effective pay for performance relies on three foundational elements — a clear philosophy, fair assessment and meaningful differentiation. Learn what stays the same and what should adapt in how you deliver each element as AI changes both employee work and performance evaluation. Insights at a Glance ...

Analyst(s):   Augustus Vickery   |   Kayla Velnoskey   |   Nora Stechschulte
Premium Research Jul 2026
... Defense CIOs face a critical tech talent gap compounded by slow recruitment and rigid pay. To compete, CIOs must bypass traditional barriers by leveraging AI recruitment tools, highlighting mission purpose, and creating agile reskilling pathways for Gen Z. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Dicky Gray
Premium Research Jun 2026
... role reality and context-specific capabilities to reduce risk and improve performance. Insights at a Glance Issue Impact Three Executive Recruiting Gaps; and the Shifts Required to Fix Them Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Jennifer Gaia
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