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... At a time when the majority of CMOs say they are being asked to do more with less, they also claim to be spending 40% of their total budget on change and transformation. Is that too much? How long will such spend be maintained and is it having an impact? These are critical questions a CMO needs to a ...

Analyst(s):   Michael McCune
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Research Jul 2026
... to know where and how much they need to improve. Gartner’s Logistics Score maturity model helps logistics leaders identify and prioritize capability gaps as part of the strategic planning process. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Brian Whitlock
Research Aug 2026
... Access Insights Already a Gartner client? AI and business value now dominate CDAO priorities, yet a massive execution gap remains. High-performing CDAOs must urgently modernize their D&A operating models, foundational architectures, and talent strategies to lead AI-native enterprises and drive ROI. ...

Analyst(s):   Afraz Jaffri   |   Rita Sallam   |   Soyeb Barot   |   Sally Parker   |   Lydia Ferguson   |   Roxane Edjlali   |   Sumit Agarwal   |   Alan D. Duncan
Research Jul 2026
... these risks with technologies that increase AI governance effectiveness. Overview Strategic Planning Assumptions Introduction Future State Current State Gap Analysis and Interdependencies Migration Plan Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Lauren Kornutick   |   Diarmuid Curran   |   Rita Sallam   |   Daryl Plummer   |   Sumit Agarwal
Research Aug 2026
... outcomes. C-level executives and product leaders must shift toward world action models that predict the consequences of actions or risk widening the gap between laboratory performance and real-world reliability. Overview Strategic Planning Assumption Analysis Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Murat Önder
Research Aug 2026
... autonomous and semiautonomous AI agents under centralized governance. Overview Strategic Planning Assumption Introduction Future State Current State Gap Analysis and Interdependencies Migration Plan Gartner Recommended Reading Note Gartner Insights Abstract ...

Analyst(s):   Drew Kraus   |   Pri Rathnayake
Research Jul 2026
... Access Insights Already a Gartner client? AI hype is driving CXOs to bypass IT, creating a dangerous recognition gap. To reclaim influence, CIOs must pivot to active co-creators. This note provides a practical framework for CIOs to engage CXOs on hands-on AI co-creation, rebuild strategic partnerships ...

Analyst(s):   Carolin Zhou   |   Bin Li   |   Greg Li   |   Owen Chen
Research Sep 2026
... operations and change management make it the front-runner in the intelligent products and services innovation services race. Competitors can close the gap by broadening marketing agency-only offering models and going beyond a customer-only scope to engage partners, suppliers and employees across physical ...

Analyst(s):   Brendan Williams   |   Robert Brown
Research Jul 2026
... Access Insights Already a Gartner client? CSCOs must focus on operational outcomes, not financial targets, to bridge the “trust gap” they face with CEOs and CFOs. Show how supply chain activities impact business goals using data and assertive advocacy to enable better decision making, protect service ...

Analyst(s):   Benjamin Jury
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