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May 2026
... toward the business capabilities that advance strategy, improve outcomes, and strengthen the operating model. This tool helps leaders identify capability gaps and focus investment where it will deliver the greatest impact. When to Use Directions for Use Contributors Gartner Recommended Reading Gartner Insights ...
Analyst(s):
Kelsie Marian
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Ricardo Chang
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Lloyd Jones
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Alexander Hoeppe
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Joseph Makary
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Robert Yanckello