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... best practices. Join this complimentary Gartner webinar and learn the five major themes of D&A governance, critical actions needed to bridge today’s gaps in governance practices, and how to prepare for the next wave of AI-driven business change. Return to this web page to watch the webinar. Contact us ...

Analyst(s):   Anurag Raj
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Premium Research May 2026
... CIOs are struggling to navigate vendor claims and readiness gaps around agentic AI in CRM platforms, risking misaligned expectations, increased costs and limited business value. This research equips CIOs to evaluate agentic AI maturity in CRM suites, set realistic expectations and drive outcomes from ...

Analyst(s):   Gene Alvarez   |   Meghna Joshi
Premium Research May 2026
... the critical first step in supporting them to secure budget and successfully drive HR technology initiatives. Understanding this current credibility gap within the C-suite can help high-tech executives prevent stalled deals and lost value. Insights at a Glance Issue Impact More Detail Gartner Recommended ...

Analyst(s):   Michelle Shapiro
Premium Research Jul 2026
... Gartner First Takes Fresh insights on emerging trends CIOs who adopt an industrial context-first mindset can close the current gaps across technology layers, orchestration, and industrial context for competitive edge. Schneider Electric’s Cognite acquisition shows the true power of how contextualized ...

Analyst(s):   Lloyd Jones   |   Avinash Dev Nagumanthri   |   Nicole Foust
Premium Research Jun 2026
... Banking and investing CMOs face a gap between AI deployment and measurable ROI. Use this research to benchmark your AI maturity, navigate necessary team skill shifts, and align your marketing AI use cases with the distinct needs of B2C and B2B buyers. Insights at a Glance Issue Impact More Detail Gartner ...

Analyst(s):   Ross Cosner
Premium Research Jun 2026
... decisions, it risks eroding public trust. Without a decision intelligence audit, government CIOs face compounding process errors and accountability gaps. This research provides a framework to define strict operational boundaries and ensure compliant AI action. Insights at a Glance Strategic Planning ...

Analyst(s):   Mike Shevlin   |   Daniel Nieto
Premium Research May 2026
... A 2026 Gartner survey shows that there are still considerable gaps in AI data readiness and maturity. CIOs and AI leaders can use this research to benchmark their organization, understand industry plans for the next 12 months and identify areas for needed investment. Insights at a Glance Issue Impact ...

Analyst(s):   Laura Craft
Premium Research Apr 2026
... The 2026 Gartner Financial Services Priorities Survey shows sizable gaps in firms’ AI data and workforce readiness, and enterprise coordination to implement and scale AI. CIOs can use this research to benchmark their firms’ capabilities, get up to speed on industry trends and prioritize investments. ...

Analyst(s):   Priyanka Shukla   |   Kristy Waterhouse
Premium Research May 2026
... Continuous AI‑driven change is exposing a structural gap in how organizations absorb and sustain digital outcomes. This research recommends CIOs adopt a change office model as an emerging orchestration mechanism, focused on visibility, sequencing, and cumulative impact. Insights at a Glance Strategic ...

Analyst(s):   Shawn Murphy   |   Christiane Groth   |   Neal Solanki   |   Matthew Colletti   |   Leo Brenner   |   Cynthia Phillips
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