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Premium Research Mar 2026
... Unknown workforce capability gaps hinder effective strategy execution, especially in today’s tech-driven landscape. This toolkit helps CSCOs, COOs and manufacturing strategy leaders create an inventory of digital competencies and technical skills to inform decisions in workforce planning, upskilling, ...

Analyst(s):   Chris Campbell   |   Simon Jacobson   |   Jake Cunningham
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Premium Research Feb 2026
... Claude Cowork plugins can accelerate VoC analysis through agentic synthesis, but the lack of a shared team state can create insight silos and governance gaps. CMOs should test Cowork against existing VoC outputs to validate ROI, confirm insight delivery, reduce tech stack costs and assess replacement potential ...

Analyst(s):   Michael Maziarka   |   Brad Fager   |   Deborah Alvord   |   Chad Storlie   |   Maria Marino
Premium Research Jan 2026
... The AI value gap persists because executives often prioritize protecting the cash cow over the structural changes required to turn productivity into profit. CIOs must use tactics like green money funding gates and strategic tripwires to force these trade-offs, or risk becoming scapegoats for business ...

Analyst(s):   Gabriela Vogel   |   Sneha Ayyar
Premium Research Feb 2026
... the CIO loses trust in I&O, it poses an existential risk to the function’s ability to meet its objectives. New heads of I&O must remediate CIO trust gaps anywhere that I&O’s competence, authenticity, reliability and empathy fall short of business needs. Insights at a Glance Strategic Planning Assumption ...

Analyst(s):   Roger Williams   |   Lydia Leong
Research Jan 2026
... valuable insights hidden within their website conversation transcripts gathered by AI assistants. By analyzing these transcripts, they can identify content gaps and develop targeted content strategies that drive higher engagement and improve lead conversion rates. Insights at a Glance Impact Brief Actions How ...

Analyst(s):   Jess Walker
Research Mar 2026
... fail to account for the evolution to an AI‑driven environment. Chief product officers must adopt new models that reflect role complexity, expose skills gaps, and guide targeted hiring and development to drive organizational success. Overview Analysis The Impact Gartner Recommended Reading Gartner Insights ...

Analyst(s):   Clifton Gilley   |   Charles Sutherland   |   Dan Tolan
Research Jan 2026
... Access Insights Already a Gartner client? Chief sales officers must bridge the gap between tech investments and seller productivity. Gartner’s latest CSO survey reveals how commercial outcomes link to client-facing strategies and are enhanced by AI-driven approaches. Insights at a Glance Strategic Planning ...

Analyst(s):   Melissa Hilbert
Research Mar 2026
... by selecting appropriate data for AI classification, combining classification methods and ensuring human oversight to close governance and compliance gaps. Insights at a Glance Impact Brief Actions Cautions How to Execute Success Measures Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Paulo Aresta
Research Apr 2026
... and security management (AI TRiSM) services race. However, competitors with a larger market presence and impactful TRiSM software assets can close the gap. Overview Analysis Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Craig Lowery   |   Zane West   |   Ben Fieselmann   |   Bryan Haley
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