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Research Nov 2025
... Access Research Already a Gartner client? CSCOs face rising cost pressures, and indiscriminate cost-cutting can erode margins and strategic capabilities. This step-by-step guide helps CSCOs use customer profitability analysis to distinguish justified costs from waste, and align supply chain decisions ...

Analyst(s):   Michael Dominy   |   Mónica Pellerano
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Video November 03 2025
... got evidence-based decisions happening at that strategic level. Where Do You Turn for Trusted Insights? Information is everywhere. Trusted C-Level insights are not. Gartner business and technology insights help executives elevate their influence and generate buy-in with key stakeholders like their CEO ...
Research Jun 2025
... Access Research Already a Gartner client? Organizations with highly mature AI governance practices achieve more success with their AI initiatives, according to a recent Gartner survey. CIOs should use this evidence to understand what successful organizations do and to inform their own decisions on organizing ...

Analyst(s):   Avivah Litan
... Membership Overview What Is Gartner for Customer Service & Support? Actionable insights, guidance and tools to enable you to build effective customer-centric strategies and deliver high-quality service experiences How we support your priorities Assess your current state Develop your strategic plan Execute ...
Research Oct 2025
... the U.S. national defense market, bringing new and innovative ways of driving mission-specific goals. This research provides product leaders with insights into the changing competitive landscape, potential partnership opportunities and market share risks. Gartner Research ...

Analyst(s):   Daniel Snyder   |   George Sellner
Research May 2025
... Gartner’s benchmark data to defend and optimize the appropriate marketing investment and allocations that drive growth for the business. Overview Data Insights Gartner Recommended Reading Gartner Research ...

Analyst(s):   Amy Jenkins   |   Jen Singleton
Premium Research Oct 2025
... SoftPOS can deliver consumers’ expectations for a digital, convenient, and secure check-out experience in-store. This research gives retail CIOs insights into how SoftPOS can facilitate digital payment execution in physical stores to improve margins, highlighting both the benefits and risks. Overview ...

Analyst(s):   Hanna Karki
Premium Research Sep 2025
... Introduction Description Benefits and Uses Risks Adoption Rate Recommendations Representative Providers Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Pri Rathnayake   |   Bern Elliot   |   Gabriele Rigon
Research May 2025
... Access Research Already a Gartner client? Developer productivity insight platforms provide visibility of team activities with customizable dashboards and support metrics frameworks like DORA and SPACE. Software engineering leaders should use these platforms to drive improved productivity and value delivery ...

Analyst(s):   Manjunath Bhat   |   Akis Sklavounakis   |   Peter Hyde   |   Frank O'Connor
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