... applications face production drift requiring governance and monitoring for accuracy and cost control. Tech CEOs providing a converged advise, build and operate offer are better positioned to retain and grow revenue while building assets to deploy to new logos. Insights at a Glance Strategic Planning Assumption ...
Analyst(s): Don Ribar
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... AI total cost of ownership across economics, readiness, governance and workforce enablement and decide whether to scale, adapt, pause or stop an investment. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...
... model, supported by standardized integration blueprints and fleet governance. This improves the repeatability and economics of future rollouts. Insights at a Glance Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...
... First Takes Fresh insights on emerging trends Customer service technology leaders should reassess their voice agent roadmaps in light of Salesforce’s plan to acquire Cresta as Salesforce expands its agentic customer service strategy. Insist on integration plans covering governance, cross-platform interoperability ...
... embedded in workflows, heads of ERM must orchestrate cross-silo risk governance, leverage AI to increase risk insight, and empower strategic choices with risk engagements. Overview Recommended Actions Gartner Recommended Reading Gartner Insights Abstract ...
... First Takes Fresh insights on emerging trends AI leaders should see METR’s recent report of Anthropic’s doubled model-improvement rate as a signal that frontier providers are shortening AI model development cycles. Prepare for faster capability advances with agile evaluations, governance, security hardening ...
Analyst(s): Joe Antelmi | Christopher Blackburn | Ray Valdes | Deepak Seth | Philip Walsh
... Discover the topics shaping the 2027 conference agenda, informed by key CIO challenges and emerging trends. AI Governance, Risk, Trust & Ethics Responsible AI adoption rooted in strong governance and agile oversight minimizes the enterprise’s exposure to risk. CIOs must embed explainability, privacy and ...