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Research Jun 2026
... Access Insights Already a Gartner client? CIOs build resilience in IT shared services with ongoing, risk-based governance, not static location choices. A CIO cannot resolve every competing national interest, but can continually evaluate service placement to enable stakeholders to respond to changing ...

Analyst(s):   Leo Brenner   |   Swati Sah   |   Stewart Buchanan
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Premium Research May 2026
... quality and governance are key for long-term business value and innovation. CDAOs struggle to connect these core elements to measurable business outcomes, hindering success. This research provides insights collected from more than 50 D&A leaders at the Orlando D&A Summit in March 2026. Insights at a Glance ...

Analyst(s):   Cameron Roche
Research Jul 2026
... agents and automated governance guardrails. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Aliyah Camacho   |   Luke Parker   |   Keith Holloway
Research Jul 2026
... Access Insights Already a Gartner client? Organizations often fail to capitalize on the data captured to measure SLA attainment. This guidance explains how to turn SLA data into a diagnostic engine, enabling proactive, data-driven service improvement and stronger vendor governance to reduce cost, risk ...

Analyst(s):   Mark Whitehouse
Research Jun 2026
... Access Insights Already a Gartner client? AI workloads are rendering legacy human-centric database architectures obsolete, leaving enterprises struggling to modernize. This forecast analysis evaluates key agentic AI spending trends and outlines the native platform, performance and governance capabilities ...

Analyst(s):   Robin Schumacher   |   Arunasree Cheparthi
Research May 2026
... Access Insights Already a Gartner client? Amplified IT enables CIOs to meet surging digital and AI demand without headcount growth by redesigning how IT delivers. Meeting this demand and driving business impact comes from operating model choices about roles, platforms, governance and performance, not ...

Analyst(s):   Peter Skyttegaard   |   Tomas Nielsen   |   Brandon Germer   |   Remi Gulzar   |   Jamie Heyes
Research May 2026
... Access Insights Already a Gartner client? The IT 2030 democratized IT archetype enables CIOs and business leaders to sustain speed and agility as digital and AI spread enterprisewide. Value comes from intentional governance aligning IT and business through guardrails, enabling innovation while ensuring ...

Analyst(s):   Brandon Germer   |   Peter Skyttegaard   |   Remi Gulzar   |   Tomas Nielsen   |   Jamie Heyes
Research Jul 2026
... governance across the function’s work portfolio. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Lars Mieritz   |   Zahid Kisa   |   Woojin Choi
Research Jul 2026
... Access Insights Already a Gartner client? AI agent management platforms are centralized platforms that manage AI agents across deployment environments. They support both custom and marketplace agents, providing a unified interface for cost and ROI management, governance oversight, and mitigation of agent ...

Analyst(s):   Anushree Verma   |   Lucas Kobat   |   Gilbert van der Heiden   |   Max Goss   |   Andrei Razvan Sachelarescu
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