... Access Insights Already a Gartner client? Deep enterprise adoption, integrations and strong Fortune 500 traction make Glean the front-runner in the enterprise context graph race. To narrow the gap, competitors can expand cross-system decision tracing, strengthen governance layers and advance agent-focused ...
Analyst(s): Radu Miclaus | Kevin Quinn
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... Access Insights Already a Gartner client? AI agents are digital actors capable of modifying production systems, rendering traditional I&O approaches obsolete. To ensure manageability, I&O must pivot to a framework of defined decision rights, adaptive governance and agent-specific metrics. Insights at a ...
Analyst(s): Cameron Haight | Joe Antelmi | Ashish Banerjee | George Spafford
... Access Insights Already a Gartner client? Heads of I&O must remove EIS barriers to leverage AI-driven operations. This research defines a strategy across governance, change management, and outcomes to drive transformative, efficient IT operations in complex environments with multiple monitoring and observability ...
... Driving Citizen Experience Success in Government 55% of government CIOs now rank citizen experience (CX) as a top priority, underscoring the growing need to deliver faster, more efficient, mission‑aligned services. As expectations rise for accessible, transparent and secure digital interactions, gove ...
... Building a Strategic Cost Management Practice in the Public Sector Economic headwinds such as funding constraints, rising operational costs, and staffing limitations are putting government budgets under heightened scrutiny. At the same time, emerging technologies including GenAI and AI‑assisted devel ...
... Gartner for Executive Programs Company Name: Deakin University
Industry: Education
Shaping a Better Digital Future Revenue: $1.3B
Employees: 4,500+
Students: 64,000+
To improve digital service value and trust across the university a new operating
Mission-critical priority model was created. The new ...
... 2019-2020 Top Insights for the C-Suite How to Excel at Strategy and Execution: A Customer Service & Support Perspective Gartner’s Top Insights for the C-Suite is an annual publication that highlights the most critical challenge functional leaders are facing in today’s complex business environment, which ...
... their function. This research provides CCEOs with foundational knowledge about governance, risk and compliance tools. Insights at a Glance Issue Impact More Detail Contributors Gartner Recommended Reading Gartner Insights Abstract ...
... inefficiencies visible. CIOs should use this new clarity to tighten governance, avoid waste and prevent temporary shifts from inflating long-term costs. Insights at a Glance Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...