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Research Sep 2026
... Access Insights Already a Gartner client? Clear accountability for AI agent governance between CIOs and business leaders is necessary for safely scaling AI agents. CIOs must implement oversight, control and evaluation capabilities to enable users to align agent operations with business logic, reducing ...

Analyst(s):   Alex Levine   |   Joe Ham
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Premium Research Aug 2026
... teams. As AI adoption grows, GC must pressure-test four governance areas to identify control gaps before they create legal, operational or business risk. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Stuart Strome   |   Alissa Lugo   |   Antonia Roesler
Research Apr 2026
... Access Insights Already a Gartner client? AI can synthesize buyer insights and build value narratives, thereby boosting overall productivity with minimal seller effort. CSOs must focus investments in AI to automate research workflows for sellers. Overview Strategic Planning Assumptions Introduction ...

Analyst(s):   Greg Hessong   |   Dan Gottlieb
Research Sep 2026
... Access Insights Already a Gartner client? Sales CRM underperforms when sales and IT share ambition but not accountability. CIOs can use these practices to strengthen joint decision making, manager-led adoption, and the trusted data foundation required for AI-enabled selling. Insights at a Glance Impact ...

Analyst(s):   Ilona Hansen   |   Faith Adams   |   Leo Brenner
Research Oct 2026
... deliberate, risk-based prioritization. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Annisa Firdaus   |   Joel Backaler   |   Var Shankar
Research Oct 2026
... knowledge and execute business actions safely, without risking data leakage or policy violations. Insights at a Glance Impact Actions Cautions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Guido De Simoni
Premium Research Sep 2026
... supported postdeployment. Use this research to define ownership responsibilities, and prevent orphaned solutions. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Fatima Ahmed   |   Jason Wong
Premium Research Feb 2026
... General counsel must establish effective AI governance and oversight to manage increasingly pervasive and complex AI risks to enable enterprise innovation in a competitive business landscape. Outcome Suggested Partners Step 1 Step 2 Step 3 Gartner Insights Abstract ...

Analyst(s):   Stuart Strome
Webinar On-Demand
... As organizations evolve from pilots to operationalize AI, governance will become crucial to success. To get it right, CIOs and executives must blend governance approaches across the enterprise to align information technology, risk, and data impacts. Join this complimentary Gartner leadership webinar ...

Analyst(s):   Rémi Gulzar
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