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Premium Research Oct 2025
... Successful AI governance requires an operating model, policies, controls and enabling technologies. It is necessary to balance AI’s value with the new risks resulting from its criticality, scalability and democratization. Use Gartner’s AI governance playbook to design, implement, and adjust AI governance, ensuring ...

Analyst(s):   Svetlana Sicular
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... Confidently make decisions during an uncertain time As the COVID-19 crisis evolves by the day, chief sales officers (CSOs) and sales leaders need quick perspectives to ensure they are taking the right actions for their organizations, employees, shareholders and themselves. Gartner is uniquely positio ...
Premium Research Aug 2025
... This tool gathers and analyzes data from key information governance stakeholders across business, legal, risk, compliance and IT. Enterprise application leaders can use this tool to baseline their current information governance maturity and plan improvements. When to Use Directions for Use Gartner Recommended ...

Analyst(s):   Marko Sillanpaa   |   Jed Cawthorne   |   Tim Nelms   |   Rachel O'Farrell
... making, unlock seller productivity and capture the next wave of growth. Download Now Watch Webinar Explore what’s trending Business and technology insights for your function Leadership Information Technology Human Resources Supply Chain Data & Analytics Finance Marketing Tech & Service Providers Cybersecurity ...
Premium Research Aug 2025
... reference guide offers CIOs foundations, frameworks, examples and technologies to help organizations build and scale AI governance. It addresses top themes like formalizing AI governance, managing risks and meeting new AI agent challenges, with actionable steps for responsible AI oversight. Overview Strategic ...

Analyst(s):   Maheen Ahmad   |   Remi Gulzar   |   Aviral Vyas   |   Svetlana Sicular   |   Mike Rollings   |   Avivah Litan   |   Jessica Harrison   |   Lopa Sinha
Research Sep 2025
... Access Research Already a Gartner client? Ownership of Information Governance initiatives often remains undefined due to cross-functional activities and outcomes. Enterprise Application Leaders can use this RACI matrix to clarify their role, engage stakeholders, and ensure accountability across functions ...

Analyst(s):   Tim Nelms   |   Rachel O'Farrell
Premium Research Mar 2026
... Lack of reliable, up-to-date consumer insights can lead to making uninformed site optimization decisions about channels and content. This research provides customer insight to inform CMOs’ roadmap decisions that drive customer acquisition and retention. Insights at a Glance Issue Context Impact Brief ...

Analyst(s):   Kate Muhl   |   Emma Mathison
Research Mar 2026
... Access Insights Already a Gartner client? AI accelerates BIA insights and reveals deeper dependencies, but requires safeguards to protect data and avoid including hallucinated inaccuracies. This research helps cybersecurity and BCM leaders select, govern, and invest in practical AI-BIA solutions that ...

Analyst(s):   Erin Ferguson
Premium Research Nov 2026
... have crystallized our top 12 insights and planning assumptions for general counsel with insights into legal’s changing service portfolio, shifting delivery model, and sourcing model. Insights at a Glance Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Chris Audet
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