... align their AI strategy and business case with customer expectations and usage trends. Insights at a Glance Disappointing ROI From Initial AI Investments Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Eric Keller
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... Access Insights Already a Gartner client? The remit of cybersecurity teams now frequently includes complex attack surfaces that exist across internal and external assets. Assessing the visible attack surface and correlating findings with security threat intelligence and vulnerability/exposure management ...
... Access Insights Already a Gartner client? Enterprise AI assistants are AI-first applications powered by GenAI models to augment human capabilities with RAG search, deep reasoning, agentic AI tools and enterprise security. The EAIA is becoming the “front door” for employees to use AI to research, analyze ...
... Access Insights Already a Gartner client? As generative and agentic AI deployments scale, economic sustainability is emerging as a critical determinant of AI success. Organizations must understand the unit economics of AI workflows by connecting costs to business outcomes and value realization. This ...
Analyst(s): Anurag Raj | Michael Gabbard | Lulu Wang | Ray Collins
... mature their AI governance to manage legal and compliance risks. General counsel must focus on three tasks — incorporating enterprise value into AI governance business cases, establishing a risk-tiered AI governance model, and clarifying AI roles and responsibilities — to drive AI governance maturity. Insights ...
... Access Insights Already a Gartner client? Maverick type: TAKE A MINORITY POSITION: Most definitions of digital dexterity assume that faster adoption leads to better outcomes. In practice, the opposite is often true: organizations that move the fastest accumulate the most regret. The typical rhetoric ...
... targeting European customers carries a hidden AI governance risk. From August 2026, the EU AI Act will require CMOs to strengthen AI transparency, traceability and literacy across teams and partners — or face regulatory, commercial and reputational risk. Insights at a Glance Strategic Planning Assumption ...