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Premium Research Sep 2026
... research to intentionally develop suppliers and create greater value from their existing supply base. Insights at a Glance Issue Context Impact Brief More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Michael Ryan   |   Bhuvna Arora
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Research Oct 2026
... Access Insights Already a Gartner client? Cost-arbitrage offshoring is increasingly misaligned with regulatory, security, and geopolitical realities as well as time zone idiosyncrasies. Heads of infrastructure and operations will have a complete sovereign operating model by including sovereign (onshore ...

Analyst(s):   Tobi Bet   |   Alessandro Galimberti
Premium Research Oct 2026
... Gartner First Takes Fresh insights on emerging trends CSP product leaders should take heed that BT Group’s acquisition of TalkTalk and PXC could accelerate U.K. market consolidation and intensify competition. Further, this consolidation may raise the competitive bar from just owning fiber to controlling ...

Analyst(s):   Mounish Rai   |   Amresh Nandan
Premium Research Oct 2026
... they must cultivate employees’ ability to make independent decisions and advance change despite uncertainty. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Rebecca Lane
Research Oct 2026
... Access Insights Already a Gartner client? Customers have shown a strong preference for proactive and preemptive service, yet many organizations still operate very reactively. Use this research to build proactive service capabilities and transform the customer service organization from reactive to proactive ...

Analyst(s):   Andy West   |   Ian Elliott
Premium Research Sep 2026
... benchmark against their peers, prioritize investments and more rapidly realize value from AI initiatives. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Animesh Gandhi   |   Evun Wyer   |   Roger Caleya   |   Jeff Smith   |   Michael Shanler   |   Reuben Harwood
Premium Research Oct 2026
... CIOs must apply strategic portfolio management across defend, extend, and upend investments. Insights at a Glance Strategic Planning Assumption Issue Impact Implications Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Robert Handler   |   Tina Nunno   |   Birgi Tamersoy   |   Marika Krausova   |   Jennifer Carter   |   Kristen Richardson   |   Bradley Tingquist   |   Raveena Gandhi
Premium Research Sep 2026
... build a strong foundation for workload IAM to ensure that the use of AI agents is both secure and scalable. Insights at a Glance Issue Impact More Detail Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Akif Khan   |   Erik Wahlstrom
Premium Research Sep 2026
... their engagement, EVP preferences and additional benchmarks, to maximize their employee investments. Insights at a Glance Issue Impact More Detail Contributors Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Benjamin Ashley
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