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Premium Research Jul 2025
... First Takes Fresh insights on emerging trends Capgemini’s acquisition of WNS is a manifestation of an emerging race toward AI-enabled intelligent operations. To win, BPS providers need deeper domain expertise, proven platforms on which to develop AI models and time to fully reinvent their delivery environments ...

Analyst(s):   Christine Adams   |   Scott Frederick   |   John Lovelock
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Premium Research Nov 2024
... Software engineers often lack the necessary security skills to reduce risks in both traditional and DevSecOps delivery. Our research helps software engineers acquire and develop essential security skills across planning, development, operations and leadership. Key Findings Recommendations Skills Overview ...

Analyst(s):   Johnny Walters
Research Jan 2021
... client? Operational technology security products and services continue to evolve rapidly. Gartner provides security and risk management leaders with an overview of the state of the OT security market and recommendations to leverage the evolving landscape of available OT security offerings. Overview Strategic ...

Analyst(s):   Wam Voster   |   Katell Thielemann   |   Barika Pace   |   Ruggero Contu
Premium Research Aug 2024
... Multicloud deployments increase security risk due to a wider attack surface and complex array of cloud provider security controls. Product leaders should focus on cloud-native tools that deliver consistency and drive increased automation in securing deployments across cloud services. Overview Analysis ...

Analyst(s):   Charanpal Bhogal
Research Apr 2025
... Access Research Already a Gartner client? Workspace security encompasses the people, process and technology required to protect the modern knowledge worker’s devices, applications, data and identities. Effective workspace security integrates products to adapt to changing threats, budgets and technology ...

Analyst(s):   Evgeny Mirolyubov   |   Peter Firstbrook   |   Franz Hinner
Article September 30 2026
... critical resources. Gartner analysts warn: False confidence in AI maturity breeds security gaps that derail business-critical initiatives. Align your adoption to business goals, not hype. Lead the risk management workstream for AI Take charge of cross-team collaboration. Inform the business about new attack ...
Research Jan 2024
... Access Research Already a Gartner client? Legal departments must enable business growth while managing costs and increasing services demand in an environment of persistent disruption. To succeed, legal departments must adopt a comprehensive strategy to identify and execute the most critical legal work ...

Analyst(s):   Raashi Rastogi
Research Jan 2025
... Access Research Already a Gartner client? Legal departments must enable business growth while managing cost and increasing services demand in a rapidly changing business environment. To succeed, legal must adopt a comprehensive strategy to execute the most critical legal work while investing in opport ...

Analyst(s):   Raashi Rastogi
Research Sep 2026
... This Matters Blind Spots What’s Around the Corner Questions You Should Be Asking Gartner’s Positions Your Journey as a Head of Infrastructure and IT Operations Gartner Insights Abstract ...

Analyst(s):   Ashish Banerjee   |   Nathan Hill   |   Joe Antelmi   |   Bindi Bhullar
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