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Research Oct 2025
... Geopolitical instability has prompted organizations to pursue geopatriation strategies for their cloud operations. While sovereignty is a key factor, heads of I&O should also evaluate provider resiliency, security, service breadth, and long-term roadmap alignment. Overview Introduction Analysis Gartner ...

Analyst(s):   Alessandro Galimberti   |   Lydia Leong   |   Tobi Bet   |   Aparna Bhaumik
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Research May 2025
... Gartner client? Zscaler announced its intent to acquire MDR provider Red Canary, continuing its push into offerings targeting security operations. While Red Canary is best known for MDR, its exposure validation capabilities will strengthen Zscaler’s exposure management offering. Essential Insight Gartner ...

Analyst(s):   Frank Marsala   |   Neil MacDonald
Premium Research Jan 2026
... Fueled by cost optimization mandates and hyped promises, AI-driven security operations automation creates uncertainty. Cybersecurity leaders face a destabilized environment due to staffing impacts, retraining pressures, and uncertain costs of AI tools augmenting alert triage and investigation tasks. ...

Analyst(s):   Jeremy D'Hoinne   |   Pete Shoard
Premium Research Jul 2026
... expands attack surfaces while legacy systems and siloed telemetry create blind spots. Infrastructure and security architects can use this framework to apply AI for unified context-aware telemetry for threat exposure management. Overview Problem Statement The Gartner Approach The Guidance Framework Risks ...

Analyst(s):   Sumit Rajput   |   Katell Thielemann
Premium Research Jun 2026
... Agentic AI elevates IT operations from human-driven processes to autonomous, intelligent decision making — providing heads of I&O with service-level-assured outcomes that continuously optimize cost, performance, and cyber resilience for self-governing, self-healing mission-critical environments. Insights ...

Analyst(s):   Jeff Vogel
Premium Research Jul 2025
... Vulnerability assessment solutions identify and mitigate enterprise risks by evaluating, prioritizing and addressing security vulnerabilities. This note guides security operations leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended Reading Methodology ...

Analyst(s):   Peer Contributors
... GitOps, and platform automation AI agents for infrastructure automation and intelligent platform operations IT Operations Optimization| AI, Cloud and Data Center Infrastructure| AI Engineering and Operations| IT Operations for Technical Professionals| Infrastructure for Technical Professionals Ph.D. Candidate ...
Research January 26 2022
... Predicts 2022: Cyber-Physical Systems Security — Critical Infrastructure in Focus Through 2025, 30% of critical infrastructure organizations will experience a security breach that will result in the halting of an operations- or mission-critical cyber-physical system. Governments across the world are ...
... in Customer Service and Customer Experience with concentration on strategy, operations, technology, and process. Most recently, Kathy served as Senior Director of Customer Experience for Communication, Media & Entertainment for the Americas at Infosys where she advised clients on strategy, technology and ...
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