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Conference November 04 2026
... best practices for cultivating high-performing sales talent and leveraging sales operations for competitive advantage. In the Exhibit Showcase, meet with innovative solution providers who address your mission-critical priorities. This premier sales conference is an invaluable resource for CSOs and senior ...
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Premium Research Apr 2025
... CSP CIOs are investing in building autonomous network operations to help redefine and improve operations through increased agility, efficiency and quality, enhancing customer experience and helping CSPs obtain first-mover advantages to achieve growth. Overview Strategic Planning Assumption What You Need ...

Analyst(s):   Pulkit Pandey   |   Will Rice
Premium Research Aug 2026
... trends CISOs must prepare now for a new cybersecurity ecosystem that will form as the U.S. government authorizes vetted private firms to conduct government-directed cyber surveillance and disruption operations against foreign cybercrime. Overview Analysis Note 1: Why Call for Private-Sector Participation ...

Analyst(s):   Katell Thielemann
Article September 17 2025
... expectations. Services leaders, meanwhile, must rethink delivery models, build cross-functional capabilities and prepare for a wave of agent-driven workflows. Start with control, not hype Autonomy is powerful. But without oversight, it breaks trust. Many vendors are rushing to add agentic features to their ...
Premium Research Jan 2025
... Communications service providers should adopt AI solutions to automate customer and business operations, from marketing and sales to billing and risk management. This note guides CSP CIOs and technology leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner ...

Analyst(s):   Peer Contributors
Article May 30 2025
... infrastructure typically includes the following components: software, hardware, network resources, facilities and security. Together, these components form the backbone of an organization's IT operations, enabling the management, deployment and accessibility of critical applications and data. What are the key ...
Premium Research Apr 2026
... IT operations can compare their AI adoption and AI ROI with 782 peers to see if they are capturing real value or falling behind. Use this benchmark to assess portfolio size, evaluate success rates of use cases, identify safe bets and risks, and pinpoint success drivers. When to Use Directions for Use ...

Analyst(s):   Paul Wang
Premium Research Jul 2026
... inputs from 20 Information Risk Management Research Board members on the operating models of their business information security officers (BISO), including the staffing approaches, methods for measuring BISOs’ effectiveness, and recent structural changes to BISO functions. Overview Summary of Results Survey ...

Analyst(s):   Consult the Board Research Team
Premium Research Aug 2026
... tool use by employees — has become a major enterprise vulnerability with growing liabilities. Traditional security solutions cannot address this risk, creating a multibillion-dollar opportunity for vendors to deliver robust AI usage control and governance solutions. Insights at a Glance Strategic Planning ...

Analyst(s):   Sylvain Fabre   |   Peter Liu
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