... John Monczewski with guidance on outsourcing strategies and contract negotiations, delivering actionable insights and best practices for call and contact center operations. Monthly sessions with Gartner’s executive partner refined John’s focus on service improvement and strategic leadership. Business impact ...
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... into the SIEM space and also demonstrates the overall level of disruption currently present in the SIEM space. Investment Implications What to Watch For Gartner Research ...
... Access Research Already a Gartner client? Cybersecurity’s lack of involvement is a key risk for successful GenAI deployment. More than two-thirds of midsize enterprises rate themselves as ineffective in securing GenAI tools. This research explains three cybersecurity red flags and mitigating actions ...
... expectations. Services leaders, meanwhile, must rethink delivery models, build cross-functional capabilities and prepare for a wave of agent-driven workflows. Start with control, not hype Autonomy is powerful. But without oversight, it breaks trust. Many vendors are rushing to add agentic features to their ...
... As CSPs transform their business capabilities for AI and autonomous operations, technology and service providers targeting CSPs face shifting opportunities — some vanish, new ones arise. This research highlights key risks, opportunities, and mandates for product leaders to navigate changes in CSPs. ...
... Already a Gartner client? AI security will grow to be a multi-billion-dollar market, but it is crowded with startups and existing vendors of SASE, network security and data security, all vying for their share. To win, cybersecurity GMs should integrate multiple AI security capabilities staged to address ...
Analyst(s): Dennis Xu | Tarun Rohilla | Neil MacDonald
... enablement, VP sales operations) to optimize building high-performing sales talent, leveraging sales operationsfor competitive advantage, leading sales while navigating complexity and much more. At this sales event, sales leadership from across the country immerse themselves for two days in a rich environment ...
... Gartner executed an MSS case-based research project across 31 providers and more than 90 adopter use cases to discover best practices, trends and emerging strategies in MSS. Product leaders can use this research collection to elevate their product offerings and differentiate within the MSS market. An ...
Analyst(s): Elizabeth Kim | Matt Milone | Travis Lee