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Research May 2026
... become the primary way CIOs shape delivery across distributed teams. CIOs are uniquely placed to architect platforms as an enabling core for the enterprise to drive security, speed and value at scale. Insights at a Glance Strategic Planning Assumption Impact Actions Cautions How to Execute Success Measures ...

Analyst(s):   Tomas Nielsen   |   Jamie Heyes   |   Brandon Germer   |   Jaime Capella   |   Chet Geschickter   |   Peter Skyttegaard   |   Remi Gulzar
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Research Oct 2026
... automation and AI accelerate IT evolution, increasing complexity and the number of suppliers to manage, prompting enterprises to outsource SIAM for streamlined operations and vendor management. Use this Magic Quadrant to navigate the SIAM services market and evaluate its representative vendors. Market Definition ...

Analyst(s):   Andrea Lanzavecchia   |   Jess Aggio   |   Joe Trejo
Research May 2026
... Bandwidth Cisco GMS Infobip Mitto Proximus Global Sinch Tanla Tata Communications Telnyx Tencent Cloud Twilio Vonage Messaging Voice Video Advanced Security Integrations Advanced Features AI Features Conversational Experience Enterprise-Grade Capabilities Customer Success Orientation Global Footprint ...

Analyst(s):   Pankil Sheth   |   Lisa Unden-Farboud   |   Ajit Patankar
Premium Research Jul 2026
... AI integration in enterprise imaging boosts diagnostic accuracy, streamlines operations, and speeds up analysis and reporting. This research identifies key opportunities to apply, scale, and pilot AI for maximum impact in imaging workflows. Insights at a Glance Strategic Planning Assumption Issue Impact ...

Analyst(s):   Barry Runyon
Webinar On-Demand
... processes will be reinvented with generative and agentic AI, moving far beyond simple automation to create agile, responsive operations. The workforce will evolve as roles are redesigned for seamless human-machine collaboration, with a clear shift from hiring to targeted headcount reduction. 51% of leading supply ...

Analyst(s):   Laura Rainier   |   Danielle Torgerson   |   Marco Sandrone
Premium Research May 2026
... outdated models hinder service and support leaders’ ability to achieve results. Shifting to AI-native operations, integrating digital agents, and aligning teams around customer outcomes are now essential for unified, efficient service. Insights at a Glance Issue Impact Implications Contributors Gartner Recommended ...

Analyst(s):   John Quaglietta   |   Jennifer MacIntosh
Research Jul 2026
... Gartner client? The market for vehicle routing and scheduling applications continues to grow as companies seek ways to optimize fleet routing operations. Heads of logistics can use this research to better understand the VRS market in order to evaluate and select the right solutions for their situation. Overview ...

Analyst(s):   Nathan Lease   |   Zee Zakaria
Research Aug 2026
... physical AI systems, such as robotics, rely on wireless networks for coordination and shared state. As autonomy moves control to the edge, predictable network behavior becomes essential for operational outcomes. Heads of infrastructure and operations should align network investments to these new requirements ...

Analyst(s):   Mike Leibovitz   |   Nauman Raja
Research Feb 2026
... client? With 2026 as a pivotal year for AI, chief product officers must urgently demonstrate measurable business outcomes by advancing agentic capabilities, prioritizing preemptive security, developing composable architectures, and optimizing their AI portfolio for maximum ROI and agility. Analysis Gartner ...

Analyst(s):   Colin Fletcher
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