... Many strategies fail due to insufficient labor capacity for effective execution. Existing obligations and unplanned work divert resources, leaving strategies abandoned. This research helps IT operations specialists and their management find ways to free up capacity to support strategic initiatives. ...
Analyst(s): Steve White
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... Board survey summary features inputs from 19 Gartner Research Board for Global CIOs and Data and Analytics Research Board members on their AI initiatives, spending and investment mix, return on investment (ROI), and AI financial operations (FinOps) maturity. Overview Summary of Results Survey Results Detail ...
... product leaders must shift from designing for scale to designing for portability and scenario agility. This adaptability will be critical as manufacturers face four potential scenarios driven by global trade policies and AI readiness that are set to disrupt operations. Insights at a Glance Strategic Planning ...
Analyst(s): Scot Kim | Chirag Rathi | Evun Wyer | Alexander Hoeppe | Simon Jacobson
... DLP solutions are indispensable for maintaining security and compliance, making them a top priority for organizations handling sensitive information. This note guides cybersecurity leaders to learn from the implementation experiences of their peers shared on Gartner Peer Insights. Overview Peer Lessons ...
... The Future of Customer Service Agents and AI Strategies to address security, privacy, and talent risks for customer service agents using AI Future-Proof Customer Service Agents with Artificial Intelligence As AI continues to shape the customer service industry, customer service agents are positioned ...
... client? Infrastructure platforms support enterprise requirements for agility and resilience while enabling enterprise IT strategies and digital ambitions. Heads of infrastructure and IT operations should leverage this HypeCycle to prepare for the delivery of effective infrastructure platform capabilities ...
... both regulatory agencies and internal stakeholders for more consistency, accuracy, and cross-team collaboration. This research note addresses what cybersecurity operations leaders must know about CIRM solutions to improve incident response operations. Overview Introduction Description Benefits and Uses ...
... general model providers, complex data analysis for enterprises, and frameworks to enable high-precision, decision-grade accuracy through logical deduction and multistep task execution. This requires leaders to fundamentally redesign core operationsfor an agentic workforce capable of delivering verifiable ...
Analyst(s): Radu Miclaus | Danielle Casey | Evan Zeng | Vibha Chitkara | Aapo Markkanen | Walker Black | Eric Goodness
... against a rapidly expanding attack surface, traditional detect-and-respond security tools leave enterprises woefully at risk. Product leaders must adopt preemptive cybersecurity measures to thwart evolving AI threats or plan for ruinous business loss. Analysis Research Highlights Gartner Recommended Reading ...
Analyst(s): Emerging Tech and Trends Security Research Team