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... landscapes. This Gartner research provides a strong foundation for scaling digital business efforts, and provides implementation guidance on: Modernizing IT operations to enable greater autonomy and accountability. Embracing hybrid and multicloud for cloud and edge compute abilities. Evolving automation practices ...
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Premium Research Oct 2025
... Board survey summary features inputs from 16 Information Risk Management Research Board members regarding service-level agreements (SLAs) for security operations center (SOC) critical incident response. It defines critical alerts and outlines the SOC structures and staffing, target response, and key ...

Analyst(s):   Consult the Board Research Team
Research Jul 2026
... data traffic patterns and performance requirements, such as latency and packet loss. Agentic AI for cost efficiency and more autonomous operations, and delivery models that guarantee dependability, security, and agility, will be basic requirements. Overview Analysis Gartner Recommended Reading Gartner ...

Analyst(s):   Gaspar Valdivia   |   Charanpal Bhogal
Research Jan 2026
... Already a Gartner client? Heads of I&O must operationalize service‑level assurance as code — powered by telemetry‑driven, agentic AI — to modernize IT operations and deliver measurable business outcomes at scale. Overview Strategic Planning Assumptions Introduction Impacts and Recommendations Gartner Recommended ...

Analyst(s):   Jeff Vogel
Conference November 10 2026
... Providers Hybrid IT Operations Strategies & Practices Data Center Modernization Who should attend the Gartner IT Infrastructure, Operations & Cloud Strategies Summit IT Executives Infrastructure Leaders Cloud Leaders Data Center Leaders Operations Leaders Security Operations Leaders Platform Leaders ...
Premium Research May 2026
... As CPS expand across critical operations, applying traditional centralized IT security governance often fails in operational environments. This research explains what the differences are between IT and CPS security and how a federated governance model helps balance central oversight with operational ...

Analyst(s):   Katell Thielemann
... and demonstrate value 
for your business partners. Infrastructure & IT Operations Build a high-performing infrastructure function, enhance digital workplace technology experiences, compose platforms that adapt to business needs and evolve service management & cloud operations. Software Engineering ...
... Audit Executives and their teams. In this role, Katherine partners with clients to build and develop an effective strategy for the audit department and manage its day-to-day operations to meet heightened expectations of stakeholders. Kat previously served as a Principal within Gartner's Research Engagement ...
Research Dec 2024
... Access Research Already a Gartner client? Some market solutions promise that security operations center activities will never be fully automated. Even as automation improves, people will always contribute key capabilities to the SOC. SRM leaders should focus the utility of AI and automation toward augmentation ...

Analyst(s):   John Collins   |   Kevin Schmidt   |   Eric Ahlm   |   Pete Shoard   |   Jeremy D'Hoinne
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