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Research May 2026
... strategically use agentic AI to safely advance toward autonomous cloud operations and deliver measurable value. This research details four high-impact cases to help teams build trust, manage costs and automate compliance for future-ready operations. Insights at a Glance Impact Actions Cautions How to Execute ...

Analyst(s):   Ross Fomerand   |   Hassan Ennaciri   |   Ted McHugh   |   Daniel Betts
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... Gartner Analyst Sr Director Analyst Sandhya Mahadevan is a Sr Director Analyst in the Gartner for Sales practice. She covers a range of topics related to process transformation, AI in RevTech, channel operations and data governance. Prior to joining Gartner, Sandhya worked in a variety of functional units ...
Research Nov 2019
... Designed With Specific Business-Critical Criteria Before Buying Solutions or Signing New OT Security Contracts Evaluate All Options, Including Outsourcing, to Deliver Enhanced OT Security for Your Enterprise Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Barika Pace   |   Katell Thielemann   |   Wam Voster   |   Ruggero Contu
Research August 04 2021
... Leadership Vision for 2019: Infrastructure and Operations Leader Ensure corporate and personal success for infrastructure and operations leaders. Analysts: Milind Govekar, Nathan Hill Infrastructure and operations (I&O) leaders have to be active contributors toward their organizations’ digital success ...
... platforms, and managed services I&O Value and Cost Optimization| Executive Leadership| IT Operations for Technical Professionals| Software Architecture and Integration for Technical Professionals| Infrastructure for Technical Professionals Computer Science Engineering, University of Pennsylvania Graduate ...
Premium Research Dec 2024
... Marketing operations leaders should ensure their teams are well-equipped to leverage generative AI for productivity gains. Use this research to plan for workflow changes required for GenAI integration and to create a roadmap for upskilling teams for effective GenAI usage. Overview Introduction Analysis ...

Analyst(s):   Akanksha Borawake   |   Vansh Bhatia
Research Jan 2021
... Access Insights Already a Gartner client? The OSSs for CSPs need significant changes functionally and architecturally, and scale-up for cloud, 5G, orchestration and automation. CIOs must develop an OSS sourcing strategy that considers broader digital operations requirements and not just technological modernization ...

Analyst(s):   Susan Welsh de Grimaldo   |   Amresh Nandan
Research Jan 2024
... Access Research Already a Gartner client? Just stopping by? I&O teams must support cloud-native applications running on modern infrastructure while also supporting large and complex legacy environments. To manage this hybrid landscape, I&O leaders must evolve their competencies, relationships, methodol ...

Analyst(s):   Gregg Siegfried   |   Padraig Byrne
Research Jan 2025
... Access Research Already a Gartner client? I&O teams must support cloud-native and generative AI applications running on modern infrastructure while also supporting legacy environments. To manage this hybrid landscape, I&O leaders must evolve their competencies, relationships, methodologies and technol ...

Analyst(s):   Gregg Siegfried
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