... Nearly 95% of companies working on a strong quality culture haven’t reached full potential yet. Quality leaders can use this diagnostic to evaluate their quality culture, measure its presence at their organization, assess the size of their opportunity and benchmark against other leading enterprises. ...
Analyst(s): Supply Chain Research Team
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... Quality leaders struggle to use quality metrics to influence business stakeholders and demonstrate their function’s impact on the enterprise. Quality leaders can use this research to tailor their message to the business context, clearly visualize data and create narratives that grab attention. Gartne ...
... Quality leaders struggle to select metrics that provide a coherent picture of quality performance. A hierarchy of quality metrics framework, based on metrics’ interconnections, enables quality leaders to manage quality issues, analyze decision trade-offs and communicate performance to stakeholders. O ...
... Many organizations seek to replicate productivity gains from AI coding like Claude Code and Codex in data management, expecting reduced or replaced workloads, people and platforms. This research guides D&A leaders on how to respond from two key perspectives. Insights at a Glance Strategic Planning Assumption ...
Analyst(s): Michael Simone | Nina Showell | Xingyu Gu | Mark Beyer
... Agentic AI is transforming data management with autonomous agents that use large language models, memory, and semantic layers. This requires strong data semantics, context readiness and goal-driven data engineering to automated data pipelines, maintain data quality and governance. Insights at a Glance ...
... Access Insights Already a Gartner client? Traditional vulnerability management is ill-equipped against the expanded global attack surface grid, making preemptive exposure platforms essential for survival. Product leaders must prioritize agentic AI to autonomously resolve exposures and execute self-healing ...
... AI and technology transformations fail due to poor change management. This research presents actionable strategies, based on real-world case studies, that achieved successful AI and technology transformations through tailored change management approaches. Insights at a Glance Issue Context Impact Brief ...
Analyst(s): Eric Keller | Lauren Villeneuve | Deborah Alvord
... Access Insights Already a Gartner client? Cyber-risk management became a parallel bureaucracy. We replaced attack reality with scoring, artifacts, and approvals. Cyber risk is documented and signed off on, but rarely early enough to change decisions. Governance maturity improved, but cyber defense did ...
... Many organizations still perform siloed IT asset management. Proper management requires integrated processes, technology, and data to holistically manage IT assets through their life cycle. This research guides IT operations specialists through the process of building collaboration across ITAM. Overview ...