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Research May 2025
... Access Research Already a Gartner client? Current approaches to bias reduction follow three stages: training, process redesign and measurement. Talent management leaders can use this research to add a fourth stage that allows technology to reduce the overreliance on individuals to change behavior. Overview ...

Analyst(s):   Laura Gardiner   |   CV Viverito
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Premium Research May 2025
... face in improving customer journeys. This research presents actionable strategies, based on real-world case studies, to launch your customer journey management discipline. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended Reading Gartner Research ...

Analyst(s):   Daniel O'Sullivan   |   Aman Jagdev   |   Christopher Sladdin
Premium Research Jun 2025
... WiseTech Global has announced an agreement to acquire e2open Parent Holdings. e2open is featured in the Magic Quadrant for Transportation Management Systems. Supply chain technology leaders considering e2open should assess the acquisition’s impact in their vendor evaluation. Key Background Considerations ...

Analyst(s):   Brock Johns
Premium Research Jul 2025
... Endpoint management tools enable organizations to centrally configure, secure and automate the life cycle of diverse employee devices, helping ensure cybersecurity at scale. This note guides end-user services leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner ...

Analyst(s):   Peer Community Contributor
Premium Research Jun 2025
... Employees today are navigating constant changes, like evolving workplace cultures, RTO mandates and rapid AI integration. HRBPs can use this sentiment data to understand how managers and employees experience change and design high-impact strategies to drive the employee experience. Overview Data Insig ...

Analyst(s):   Ishita Sharma
Premium Research Nov 2025
... CIAM vendors vary widely in their features, such as support for diverse user types, robust developer experience and deployment flexibility. Identity architects, evaluating CIAM tools, can use this research to develop solution criteria that cater to their organizational needs. Overview Solution Criteri ...

Analyst(s):   Nat Krishnan   |   Mary Ruddy
Premium Research Jun 2025
... Selecting a distributed order management system that meets an organization’s requirements calls for an in-depth understanding of the offerings of many vendors. Supply chain technology leaders can use this tool to augment their software evaluation processes and shortlist vendor candidates. When to Use ...

Analyst(s):   Chap Achen
Premium Research Sep 2025
... enterprises place a premium on simplicity, rich functionality, shorter time to value and lower cost of ownership when selecting new or replacing warehouse management systems. Supply chain technology leaders can use this research to understand the MSE-focused WMS market. Market Differentiators Considerations for ...

Analyst(s):   Rishabh Narang   |   Federica Stufano   |   Simon Tunstall
Premium Research Oct 2025
... WiseTech Global has completed the acquisition of e2open Parent Holdings. E2open is featured in the Magic Quadrant for Transportation Management Systems. Supply chain technology leaders considering or currently operating on e2open should assess the acquisition’s impact in their vendor evaluation. Key ...

Analyst(s):   Brock Johns
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