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Premium Research Jun 2025
... Employees today are navigating constant changes, like evolving workplace cultures, RTO mandates and rapid AI integration. HRBPs can use this sentiment data to understand how managers and employees experience change and design high-impact strategies to drive the employee experience. Overview Data Insig ...

Analyst(s):   Ishita Sharma
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Premium Research Nov 2025
... CIAM vendors vary widely in their features, such as support for diverse user types, robust developer experience and deployment flexibility. Identity architects, evaluating CIAM tools, can use this research to develop solution criteria that cater to their organizational needs. Overview Solution Criteri ...

Analyst(s):   Nat Krishnan   |   Mary Ruddy
Premium Research Sep 2025
... Banking CIOs face a crowded and fragmented data management market. This market is essential for AI readiness and is shaped by cloud adoption, rapid innovation, evolving architectures and regulatory demands. This guide helps evaluate vendors offering secure, scalable, interoperable data ecosystems for ...

Analyst(s):   Sudarshana Bhattacharya   |   Lopa Sinha
Research Sep 2025
... Access Research Already a Gartner client? AI and omnichannel trends are rapidly transforming workforce management. This insight guides service leaders on key market dynamics and essential WFM capabilities to consider when selecting solutions to meet evolving business needs. Overview Market Definition ...

Analyst(s):   Kathy Ross   |   Rupinder Chandhok   |   Jim Robinson
Premium Research Oct 2025
... Driven by regulation and customer pressure, carbon accounting and management involves complex tasks and requires sufficiently robust source data. CIOs must balance their needs for functional specialization with the potential synergies in other domains of sustainability and ESG software. Overview Market ...

Analyst(s):   Aapo Markkanen   |   Miguel Cossio   |   Lillian Oyen-Ustad   |   Kevin Lawrence   |   Chet Geschickter
Premium Research Nov 2025
... Technology Infrastructure Research Board and Gartner Research Board for Global CIOs members regarding their approaches to modernizing IT intake and demand management process. It describes the effectiveness of current intake workflows, degree of standardization and automation, and integration of intake with demand ...

Analyst(s):   Consult the Board Research Team
Premium Research Jun 2025
... energy market structures, emerging technologies, market volatility and resource constraints are driving the need to modernize energy trading and risk management systems. Energy and utility CIOs can use this guide to gain insights into ETRM system market dynamics. Overview Market Definition Market Description ...

Analyst(s):   Sruthi Nair
Research Jun 2025
... client? Privileged accounts serve as prime targets for attackers and represent a significant security risk for every organization. Security and risk management leaders can use this research to understand the China market for PAM and select the right offerings to reduce privileged access risks. Overview ...

Analyst(s):   Mia Yu   |   Feng Gao
Research Nov 2025
... Access Insights Already a Gartner client? Customer success management is a crucial function for B2B organizations with recurring revenue streams. This Magic Quadrant evaluates vendors offering a CSM platform that can guide customers to value, provide visibility into customer health and scale the customer ...

Analyst(s):   Michael Maziarka   |   Daniel Hawkyard   |   Jennifer MacIntosh   |   John Quaglietta   |   Maria Marino
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