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Premium Research Jun 2025
... Organizations continue to invest in tools that manage and report enterprise environmental, social and governance data to drive compliance and sustainability performance. CIOs who buy and implement ESG software should use this Market Guide to gain insight into the market and current trends. Overview St ...

Analyst(s):   Chet Geschickter   |   Aapo Markkanen   |   Lillian Oyen-Ustad
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Research Jul 2025
... Access Research Already a Gartner client? Chief product officers are often challenged to deliver products in a customer-centric and timely way. Predicting shifts in markets, shaping compelling experiences, communicating value and accelerating solution development are best practices and processes requi ...

Analyst(s):   Emil Berthelsen
Premium Research Jun 2025
... CIOs are ramping up generative AI deployment but are finding it difficult to demonstrate quantifiable gains. Investment services CIOs can use these insights on generative AI rollouts and subsequent productivity boosts to benchmark their own efforts and identify opportunities for improvement. Overview ...

Analyst(s):   Priyanka Shukla   |   Chuck Thomas
Research Jun 2025
... Access Research Already a Gartner client? CSPs face challenges in managing supply chain risks, strengthening 5G security, ensuring infrastructure resilience and enhancing threat detection. This research provides actionable strategies to help CIOs address these issues, ensuring compliant, secure and re ...

Analyst(s):   Peter Liu   |   Sylvain Fabre   |   Jon Dressel
Premium Research Jul 2025
... Evolving customer expectations and economic pressures make retention a strategic imperative for sustainable, profitable growth. CSOs can leverage this research to learn essential, practical and actionable best practices to maximize renewal rates and customer retention efforts. Overview Introduction Ana ...

Analyst(s):   Daniel Hawkyard
Premium Research Aug 2025
... Gartner’s latest forecast reflected uncertainty for security spending and called for growth in end-user spending of 10.7% in 2025, which was lower than our prior forecast, which had called for 12.4%. The budget priority for security remains high, and demand appears to have stabilized. Gartner Researc ...

Analyst(s):   Frank Marsala
Research Oct 2025
... Access Research Already a Gartner client? Traditional policy processes are too slow for today’s compliance demands. This research outlines how GenAI can accelerate policy creation, refinement, and gap analysis — helping CCEOs deliver faster compliance without compromising effectiveness. Insights at a G ...

Analyst(s):   Matt Cantrell
Premium Research Jul 2025
... Digital transformation requires worker transformation. Using Gartner’s User Technology Adoption Readiness Index as a benchmark ensures your workforce is ready to transform to drive digital success. Discover how to assess your starting point, survey employees to identify critical focus areas and meas ...

Analyst(s):   Craig Roth
Research Jun 2025
... Access Insights Already a Gartner client? The ITOM software market grew 9.0% in 2024 to reach $51.7B. Health and performance analysis led with 41.9% market share and was the fastest-growing subsegment at 14.6%. ServiceNow, Microsoft, Broadcom and IBM topped the vendors, earning over $13.9B in combined ...

Analyst(s):   Deepali .   |   Colin Fletcher   |   Shailendra Upadhyay
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