... Access Insights Already a Gartner client? Heads of I&O must reposition technical debt as a business risk and not a technology risk — it is a direct barrier to strategic AI platform investment and deployment, not just a roadblock to new infrastructure deployment. Organizations must effectively manage t ...
Analyst(s): Tom Cipolla
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... Decentralized data consumption and the rise of generative AI are transforming data management into an interdisciplinary function. Data management leaders can meet business needs by cultivating business acumen, metadata management, AI engineering, compliance and infrastructure skills in their teams. Overview ...
Analyst(s): Adam Ronthal | Ben Yan | Masud Miraz | Xingyu Gu
... face rising stakeholder expectations and greater public scrutiny, reputation management demands a more strategic, proactive approach. 4 tools communications leaders need to leverage organizational reputation Reputation management isn’t just about damage control. Organizations that actively build and strengthen ...
... Procurement leaders must govern category management effectively to maximize ROI. This paper outlines three critical elements every governance framework should have to ensure category strategies deliver measurable business value. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...
... Government CIOs can use this step-by-step guide to build their cost management strategy and effectively communicate that strategy to key stakeholders. Outcome Suggested Partners Featured Resource Step 1 Step 2 Step 3 Step 4 Gartner Research ...
Analyst(s): Cesar Lozada | Mike Belak | Galliopi Demetriou
... drive customer acquisition and account growth, B2B CMOs must develop content strategies that ease their buyers’ uncertainty and help them with change management. Gartner Research ...
... make end users apprehensive to changes caused by new technology implementation. This guide equips CPOs with tools and templates to create change management plans and maximize the return on investment from technology implementation. Gartner Research ...
... Evaluate the effectiveness of your enterprise risk management function with our ERM Score, using objective, peer-based performance standards. Overview What It Is What You Get Gartner Recommended Reading Gartner Research ...
Analyst(s): Enterprise Risk Management Research Team
... Service & Support practice. As organizations scale self‑service, leaders are also prioritizing knowledge management improvements. The survey showed 58% of service leaders aim to upskill agents into knowledge management specialists, acknowledging the need for accurate, continually updated content to support ...