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Premium Research Jul 2026
... Unmanaged agentic AI loops trigger compounding, runaway cost risks. To safeguard budgets, CIOs must move from theory to execution on cost control. This research explores peer-proven blueprints from over 100 cross-industry case studies to operationalize Gartner cost recommendations. Insights at a Glan ...

Analyst(s):   Reuben Harwood   |   Robert Hetu
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Research May 2026
... Access Insights Already a Gartner client? The ITOM software market sustained strong double-digit growth in 2025, driven by accelerating cloud adoption, AI-powered observability demand and enterprise automation priorities. ServiceNow, Broadcom and Datadog strengthened positions, while incumbents faced ...

Analyst(s):   Colin Fletcher   |   Mudit Sharma   |   Kanchi Bindal
Research May 2026
... Access Insights Already a Gartner client? The SCM software market remained highly competitive in 2025, with SAP maintaining the top position amid accelerating cloud adoption, AI-driven planning investment, and notable share shifts across procurement and logistics segments. Overview Methodologies and Def ...

Analyst(s):   Mudit Sharma
Research Jul 2026
... Access Insights Already a Gartner client? ITSM platforms play a critical role in providing a system of record for I&O leaders to deliver integrated IT services by capturing ITSM events and activities. Use this Magic Quadrant to navigate the evolving ITSM platforms market and its representative vendors ...

Analyst(s):   Jen Lichucki   |   Rich Doheny   |   Ankita Hundal
Research Jul 2026
... Access Insights Already a Gartner client? Insider risk is fundamentally an HR problem that chief information security officers have landed in charge of. This cookbook helps leaders overcome silos by formalizing cross-functional governance among IT, HR, and legal to facilitate coordinated investigation ...

Analyst(s):   Rahul Balakrishnan   |   Brent Predovich
Research Aug 2026
... Access Insights Already a Gartner client? Building an inventory is the first step in managing your transition to postquantum cryptography, followed by workstreams tied to vendor requirements, custom applications and existing cryptographic debt. IT leaders must do both for successful postquantum crypto ...

Analyst(s):   Mark Horvath   |   Sarah Almond   |   Bart Willemsen
Premium Research Jul 2026
... Transformation initiatives often fail when key stakeholders are not engaged effectively. This tool helps transformation leaders and teams identify stakeholders, assess their influence and readiness, prioritize engagement efforts, and build stakeholder-specific plans that improve adoption and initiat ...

Analyst(s):   Cynthia Phillips   |   Shawn Murphy   |   Jennifer Jackson
Research May 2026
... Access Insights Already a Gartner client? Performance calibrations are essential for driving results, yet they frequently miss the mark in terms of equity, consistency, and reliability. This failure results in misaligned business objectives, inefficient resource use, and declining employee morale. To ...

Analyst(s):   Alistair Kidson
Premium Research Jun 2026
... IT vendor risk management is not static and requires adaptability to and awareness of risk trends. This Infographic highlights data from Gartner’s survey on managing risk that IT sourcing, procurement and vendor management leaders can use to benchmark and prioritize their risk management approaches. Overview ...

Analyst(s):   Bridget Lee   |   Justin Galentine
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