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Research May 2026
... Gartner client? AI product management platforms are emerging as unified systems that automate routine product management tasks, connect strategy to execution and serve as a single source of truth. Software engineering leaders must equip teams with AI-integrated product management solutions for optimal performance ...

Analyst(s):   Nabeeha Ahmed
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Premium Research Apr 2026
... Changing regulatory requirements and escalating cybersecurity risks are driving organizations to adopt access management tools. This note guides identity and access management leaders to learn from ratings and reviews by their peers shared on Gartner Peer Insights. Gartner Recommended Reading Methodology ...

Analyst(s):   Peer Community Contributor
Research May 2026
... Extensibility UI/UX Emerging Technology Sustainability Risk Intelligence Supplier Risk Identification Supplier Risk Management Supply Ecosystem Risk Management Regulatory & Compliance Risk Management Inclusion and Exclusion Criteria Gartner Recommended Reading Critical Capabilities Methodology Gartner Critical ...

Analyst(s):   Cheryl Van Dyke   |   Cian Curtin   |   Martin Shreffler
Client Story July 23 2026
... rates and effective budget management. Business impact By leveraging Gartner’s resources, Île-de-France was able to: Implement a new firewall, creating a robust cloud computing structure for schools. Establish partnerships with other cities, such as Hamburg, to share knowledge and develop Smart City tools ...
Research Jul 2017
... Recurring Revenue Management Web Real-Time Communications Sliding Into the Trough Analytics for Customer Intelligence Tag Management Digital Wallet Virtual Customer Assistants Knowledge Management for Customer Service Mobile Commerce Personalization Engines Social for CRM: Social Feedback Management Digital Coupons ...

Analyst(s):   Mike Lowndes
Research Apr 2026
... Policy Setting) Data Stewardship Business Process Management (BPM) Data Loading/Sync/Business Services Data Modeling for Master Data Entity Resolution/Matching Quality (Centralized & Downstream) Quality (Coexisting Data Sources) Hierarchy Management Performance/Availability/Security Multiple Usage Scenarios ...

Analyst(s):   Divya Radhakrishnan   |   Stephen Kennedy   |   Lyn Robison
Premium Research Sep 2026
... Thirteen members of Gartner Research Board’s CISO community share insights on adopting frontier AI capabilities for vulnerability management, including their evaluation approaches, integration levels, and adoption barriers. Overview Summary of Results Survey Results Detail Gartner Insights Abstract ...

Analyst(s):   Consult the Board Research Team
Research July 27 2026
... Top 3 Strategic Priorities for Tech Services Leaders Stay Ahead with Gartner's Leadership Vision for 2026 Tech services is evolving rapidly. AI, higher client expectations, and shrinking differentiation are transforming the industry. Using Gartner’s latest research and insights, this infographic highl ...
Research July 27 2026
... Navigate the New Era of Tech Service Spending See Where the Growth Is And How to Capture It Curious where tech services is headed? Explore upcoming spending trends in AI, Application, Infrastructure, and Business Process Services. Download the infographic for detailed forecasts, spending by segment, a ...
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