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Premium Research May 2026
... Architecture Capabilities & Components Automated Content Management AI-Assisted Collaboration AI-Augmented Productivity AI-Augmented Communication AI-Augmented User Devices and Endpoints AI-Augmented Automation AI-Enabled Knowledge Management Core Operations Key Architecture Principles & Patterns Key ...

Analyst(s):   Darin Stewart   |   Olga Martí   |   Larry Cannell   |   Melinda Morales   |   Timon Watson
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Premium Research Sep 2025
... enterprise applications and knowledge management; yet, poor data quality and weak information governance often lead to project failures and costly data security issues. Enterprise application leaders must urgently prioritize data transformation to support fluid knowledge for AI-ready practices. More ...

Analyst(s):   Darin Stewart   |   Jed Cawthorne   |   Stephen Emmott   |   Marko Sillanpaa   |   Rachel O'Farrell
Research Sep 2026
... Access Insights Already a Gartner client? Data and analytics leaders can leverage context graphs to enhance AI agents’ decision making, address inefficiencies and risks, and improve business value through enriched data context. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Reco ...

Analyst(s):   Afraz Jaffri   |   Andrés García-Rodeja
Research Oct 2026
... Access Insights Already a Gartner client? AI-first organizations capture knowledge for repeated use across employees, workflows and AI systems. CFOs should treat this knowledge as an enterprise asset that requires investment, governance, ownership and performance measurement. Insights at a Glance Analysis ...

Analyst(s):   Chris Billings   |   Shankar K   |   Brian Stickles   |   Hakan Gunaydin   |   Valeria Di Maso   |   Clement Christensen   |   Matthew Mowrey
Research Jun 2020
... have turned to knowledge management as their organizations are affected by rapid change, forcing a distributed workforce. This note provides application leaders advice on how to tune their existing activities; ensuring tactical efforts support the broader evolution of knowledge management. Overview Analysis ...

Analyst(s):   Anthony Mullen   |   Drew Kraus
Premium Research Jun 2026
... cannot buy reliable AI; you must engineer it. D&A leaders must capture proprietary organizational knowledge to build a sustainable edge. Knowledge engineering builds this edge by codifying this knowledge into the semantic architecture and context layer required to power autonomous AI agents. Insights ...

Analyst(s):   Jeroen Cornelissen
Premium Research Feb 2026
... experiences, efficiency and growth. The best leaders are deploying new AI-enabled operating models focused on intelligent automation, enhanced knowledge management and redefined human agent roles for greater impact. Insights at a Glance Issue Context Impact Brief More Detail Gartner Recommended Reading ...

Analyst(s):   Suzanne White
Premium Research Aug 2026
... data, so a model alone cannot do organization-specific work. A knowledge base supplies that missing knowledge to AI agents. This research guides CDAOs through the components, process flow and implementation approaches for an AI knowledge base. Insights at a Glance Issue Impact More Detail Contributors ...

Analyst(s):   Tatsuya Ichishi
Research Aug 2026
... Already a Gartner client? As autonomous AI agents scale, enterprise knowledge risks silent degradation. This research delivers a five-stage roadmap — protect, govern, assure, automate and optimize — for heads of EA to establish knowledge integrity governance and transition to automated “integrity as code ...

Analyst(s):   Saul Brand   |   Auria Asadsangabi
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