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Premium Research Aug 2026
... AI is reshaping API consumption, making agent-centric architectures and AI-ready gateways essential. Product managers should position API management as the strategic platform connecting applications and AI systems to capture emerging business opportunities and ensure sustained relevance in an AI-driven ...

Analyst(s):   Nicholas Carter   |   John Santoro
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Research May 2026
... Already a Gartner client? The rise of agentic AI has significantly raised end-user expectations on the participation of nontechnical users in data management tasks. To meet this expectation, chief product officers must build product capabilities that empower business teams with self-service capabilities ...

Analyst(s):   Nini Benny   |   Sharat Menon
Premium Research May 2026
... Monetizing 5G, Internet of Things (IoT), and digital services involves dynamic customer demands that require revenue management to shift from traditional features to AI-enabled intelligence-driven features. Seek AI-RM&M solutions that facilitate purpose-driven AI transformation and outcome delivery. ...

Analyst(s):   Mounish Rai
Research May 2026
... constant organizational change, CHROs must deliver HR initiatives with greater agility and impact. This research shows how CHROs can use HR portfolio management to improve strategic alignment, business value and efficient use of HR resources. Insights at a Glance Impact Actions How to Execute Success Measures ...

Analyst(s):   Gaston Gomez Armesto   |   Zach Friedman
Research Jul 2026
... Access Insights Already a Gartner client? Order management AI initiatives fail due to weak foundational capabilities, not poor use case selection. To scale successfully, supply chain leaders must execute four steps — assess maturity, codify decision intelligence, establish AI-ready data, and orchestrate ...

Analyst(s):   Chap Achen   |   Kevin Otto
Research Jul 2026
... Access Insights Already a Gartner client? As organizations scale AI and agentic AI investments, financial management practices must mature. Heads of enterprise architecture should use this research to control their enterprise’s AI costs, reduce value drift, and optimize their organization’s AI ROI through ...

Analyst(s):   Andrei Razvan Sachelarescu
Premium Research May 2026
... Field service management software is specialized for organizations that have technicians who visit customer locations to repair or maintain equipment. With AI, it has improved work quality and communication, but it also brings risks. CIOs can use this research to mitigate risks and address education ...

Analyst(s):   Jim Robinson
Research Jun 2026
... face AI initiative failures because agents lack reliable master data context, which often leads to amplified data quality issues. Embed master data management into your context layer to build a trusted foundation, which boosts agent accuracy and helps deliver AI agent success. Insights at a Glance Strategic ...

Analyst(s):   Stephen Kennedy
Research Aug 2026
... current challenges or meeting new business needs. Using proper tools and templates lowers risk, captures key metadata and maintains institutional knowledge, regardless of the starting point. Analysis Research Highlights Gartner Recommended Reading Note 1: Gartner BuySmart™ Gartner Insights Abstract ...

Analyst(s):   Andy Lee
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