... focus to optimize costs has become more complex due to changes in contracting and pricing models resulting from AI. Sourcing, procurement, and vendor management leaders should leverage this resource playbook to guide software and SaaS cost optimization strategy. Strategic Planning Assumptions Analysis Research ...
Analyst(s): Rebecca Martin
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... Data and analytics leaders often conflate D&A governance with data management, leading to misaligned expectations and weak program outcomes. This research clarifies their distinct nature and interdependencies — enabling leaders to build effective, business-driven D&A governance programs. Insights at ...
... quickly as AI proliferates. CIOs know they must proactively manage enterprise risks, yet few are doing so. CIOs can shift to a dynamic, predictive risk management process by eliminating expertise silos and friction, adopting AI-enabled scenario planning and dynamic risk reprioritization. Insights at a Glance ...
Analyst(s): Srinath Sampath | Emily Tan | Nathanael Callan
... Organizations will fail to realize the full potential of their IT vendor investments without ongoing evaluation and enhancement of the IT vendor management discipline. Embrace continuous improvement to strengthen vendor relationships, increase efficiency, and optimize business outcomes. Insights at a ...
... Access Insights Already a Gartner client? Product management continues to rely on outdated mental models that fail to account for the evolution to an AI‑driven environment. Chief product officers must adopt new models that reflect role complexity, expose skills gaps, and guide targeted hiring and development ...
Analyst(s): Clifton Gilley | Charles Sutherland | Dan Tolan
... Key performance, risk and control indicators each help in meeting performance objectives and managing risk, but they provide a limited view of the risk landscape when used alone. Audit and risk leaders must use them together to understand and resolve drivers of increased risk exposure. Insights at a ...
Analyst(s): Enterprise Risk Management Research Team
... software engineering leaders must adapt their governance approaches for AI-native workflows. Redesign governance processes with AI-powered risk management, adaptive context-based controls, and guardrails embedded in platforms to minimize governance risks and costs. Insights at a Glance Strategic Planning ...
... Access Insights Already a Gartner client? Organizations often have ad hoc approaches to legal entity management (LEM), which can result in inefficiencies, inaccuracies, missed filings, and increased costs. General counsel (GC) can use this research to build an LEM program to support enterprisewide risk ...
... Customer fulfillment/order management is a domain full of AI opportunities across agentic, GenAI and ML-based AI. This research evaluates 20 AI use cases based on business value and feasibility to help supply chain leaders of B2C and B2B organizations discover and prioritize the most beneficial use cases ...