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Blog Post October 10 2025
... Cheap CSCOs will likely see an increase in their cost allocations from IT. Basic access to an LLM such as ChatGPT for enterprise runs about $40 to $60 per month per person. Once considered a nice-to-have, LLM access is now a standard productivity tool for most professionals. A small supply chain organization ...
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Premium Research Sep 2024
... Moss Construction uses generative AI (GenAI) and large language models (LLMs) to perform valuable business tasks rapidly, more efficiently, and at an enterprisewide scale that was previously inconceivable. Case Overview More Detail About This Research Gartner Recommended Reading Gartner Research ...

Analyst(s):   Research Board Research Team
Premium Research Apr 2024
... processing. Applications and software engineering leaders should evaluate their use of IDP products or new engagements with IDP vendors in light of LLM-augmented IDP capabilities. Gartner Research ...

Analyst(s):   Arup Roy
Premium Research Feb 2024
... Data and analytics leaders often get the balance wrong between the benefits and the risks of LLMs for data management. They should leverage active metadata and a data fabric to align data utilization with business outcomes while also raising guardrails against knowledge leaks. Gartner Research ...

Analyst(s):   Mark Beyer
Premium Research Apr 2024
... The U-Ask initiative provides LLM-based virtual assistance for streaming access to a multitude of government services across sectors. This case study will help government CIOs illustrate the benefits of generative AI in providing information and support across diverse government service domains. Gartner ...

Analyst(s):   Apeksha Kaushik   |   Albert Gauthier
Premium Research Jan 2024
... Retrieval augmented generation is a generative AI deployment approach that allows organizations to supplement LLMs with internal data to enhance response accuracy. RAG workflows are challenging to plan and implement. Technical professionals can use this research to prepare for RAG. More Detail Gartner ...

Analyst(s):   Lydia Ferguson
Premium Research Jan 2024
... The advent of generative AI and other LLM innovations has led to exciting developments in customer service technology. Customer service and support technology leaders can use this report to gain insights into current “art of the possible” use cases from emerging, lesser-known vendors. Gartner Research ...

Analyst(s):   Wynn White
Premium Research Aug 2024
... solutions. AI engineers should use this research to understand the strengths and weaknesses of SLMs and explore the scenarios in which they outshine LLMs. Overview Analysis Guidance Gartner Recommended Reading Gartner Research ...

Analyst(s):   Birgi Tamersoy
... major problem. It claims LLMs amplify disinformation. LLMs simply process data provided by humans. The disinformation supply chain is funded and orchestrated by humans. Focusing on the tool, not the human hand wielding it, is misleading. The problem is human.” An anonymous LLM ...
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