... Implementing an API ecosystem without well-defined and measurable business objectives can result in low participation and disappointing ROI. Software engineering leaders must understand the steps necessary to make the business model successful — before they invest in it. Overview Introduction Analysis ...
Analyst(s): Mark O'Neill | John Santoro
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... While executive leaders turn to AI solutions to create business value, low employee trust is getting in the way. Workers fear their organization will use the technology incorrectly, ultimately hurting them professionally and even personally. Here’s how to win their confidence. Gartner Recommended Reading ...
... Affordable, stable energy supplies enable business growth and profitability. However, the energy sector is transforming to enable a low-carbon economy, which is not without risk. Executive leaders can use this research to explore the top 10 energy risks to mitigate impacts and enhance security. Gartner ...
Analyst(s): Lloyd Jones | Sarah Watt | Lauren Wheatley
... Organizations often miss opportunities to deliver proactive, low-cost, value-enhancing service. Customer service and support leaders can leverage these ready-to-use slides to communicate the state of service and support experiences, and opportunities to improve in their organization. Overview Gartner ...
Analyst(s): Christopher Sladdin | Keith McIntosh | Kathy Ross
... Organizations should adopt SFA platforms for capturing sales data, optimizing customer engagement and preventing low sales performance. This note guides sales operations leaders to learn from the implementation experiences of their peers shared on Gartner Peer Insights. Overview Peer Lessons Learned ...
... Product leaders must avoid competing for low-hanging fruit in a nascent market. Expanding the appeal by demonstrating business value, prioritizing high-demand use cases and underserved markets will help drive successful head-mounted display adoption. Overview Strategic Planning Assumptions Analysis ...
Analyst(s): Ben Lee | Evan Brown | Tuong Nguyen | Kanishka Chauhan | Jon Erensen
... interdependency increases and emerging risks proliferate, many risk owners are underperforming. This research shows efforts to improve risk owner motivation have low impact. Yet, when heads of ERM connect risk owners to the support they need, they can significantly elevate their performance. Gartner Research ...
Analyst(s): Enterprise Risk Management Research Team
... DISH Network is partnering with Helium Inc., a decentralized unlicensed wireless network provider, to support open source and low-cost wireless connectivity ecosystems. CSP CIOs need to evaluate implications of this blockchain-based incentive model for customer-deployed, 5G CBRS-based hot spots. Gartner ...
... Cloud adoption increases the complexity of application integration, offering options from custom code to ESBs and iPaaS. Technical professionals integrating SaaS, cloud-hosted and on-premises applications must balance the needs of individual integrations against those of the entire portfolio. Comparison ...