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Research May 2026
... These insights help heads of infrastructure and operations detangle years of accumulated dependencies across multiple technology domains with a phased, low-risk and well-governed approach. Insights at a Glance Impact Actions How to Execute Success Measures Gartner Recommended Reading Gartner Insights Abstract ...

Analyst(s):   Ted McHugh
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Research Jun 2026
... Access Insights Already a Gartner client? EVP credibility breaks at moments employees care most, eroding trust and driving attrition. Organizations with low EVP satisfaction risk losing $6.8 million per 10,000 employees. This note helps CHROs mitigate this risk by focusing EVP on key moments to build trust ...

Analyst(s):   Keyia Burton
Research Jun 2026
... Access Insights Already a Gartner client? The unified communications (UC) market is poised to yield low single-digit growth over the next two years as communications and meetings solutions experience heightened saturation. Providers enhancing their portfolios with value-added AI collaboration, video ...

Analyst(s):   Pankil Sheth   |   Ajit Patankar   |   Megan Fernandez   |   Nitin Narang
Research Aug 2024
... source GenAI models for coding are emerging as alternatives to proprietary models to democratize the use of AI in software engineering. This research helps software engineering leaders investigate the viability of models such as Code Llama, Codestral, CodeQwen on various code-related tasks. Overview ...

Analyst(s):   Arun Batchu   |   Nitish Tyagi   |   Manjunath Bhat   |   Haritha Khandabattu
Premium Research Feb 2024
... Autonomous clinical coding reduces administrative burden and increases medical coding accuracy. Healthcare provider CIOs must evaluate the current and future value proposition of applying this innovation. Overview Introduction Description Benefits and Uses Risks Recommendations Representative Providers ...

Analyst(s):   Sharon Hakkennes   |   Robert Potts
Premium Research Mar 2024
... Coding assistants are one of the leading users of generative AI, but not all organizations see the same level of impact on productivity or developer experience. This research offers proven and emerging practices that allow software engineers to increase the successful adoption of AI coding tools. Overview ...

Analyst(s):   Matt Brasier   |   Gary Olliffe
Premium Research Mar 2024
... Cloud architect technical professionals are frequently responsible for delivering cloud governance via infrastructure as code, as well as the strategy and roadmap for cloud IaC. We provide guidance for delivering reference architectures via reusable IaC and enabling well-governed self-service IaC. Overview ...

Analyst(s):   Lydia Leong
Research May 2026
... Access Insights Already a Gartner client? CSOs struggle with underperforming managers overwhelmed by misaligned, low-value work. Without role clarity, impact is diluted. Conduct a data-driven audit of manager time to reallocate tasks, remove friction and refocus managers on high-value leadership to unlock ...

Analyst(s):   Danielle McKinley   |   Michael Katz
Research Apr 2026
... Access Insights Already a Gartner client? AI agent deployments can lead to a proliferation of low-value AI agents, while also reinforcing employee job loss fears. AI leaders can use lessons from the “doorman fallacy” story to prevent both, thereby increasing adoption and delivering high-value innovation ...

Analyst(s):   Helen Poitevin   |   Caroline Hewings
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