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Premium Research Jul 2025
... uncertainty, but smaller software providers are more agile. The tech CEOs that win against larger competitors in the $552-billion generative AI solutions market will be those that invest in AI software customization services. Overview Strategic Planning Assumption Analysis Background and Context Gartner Recommended ...

Analyst(s):   Ron Burns   |   Patrick Stakenas
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Research Oct 2025
... client? The U.S. federal government’s increasing ownership in private businesses has implications for not only direct recipients but also the broader market. General counsel should monitor this trend, understand its opportunities and risks, and take three strategic steps. Insights at a Glance Issue Context ...

Analyst(s):   Alissa Lugo   |   Dian Zhang   |   Abbott Martin
Research Oct 2025
... teams to pivot from traditional coding to intelligent composition to accelerate innovation, drive adaptability and maintain advantage in an evolving market. Overview Strategic Planning Assumption(s) Introduction Impacts and Recommendations Gartner Recommended Reading Note 1: Gartner’s Future of Applications ...

Analyst(s):   Tigran Egiazarov   |   Deacon D.K Wan
Premium Research Nov 2025
... solution fit. At a Glance Overview AI Position Noteworthy Events, Key Initiatives and Activities Top Strengths and Challenges Trending Topics Vendor Market Coverage Note 1: Citations Gartner Research ...

Analyst(s):   Mohini Dukes
Premium Research May 2025
... technologies, especially generative AI (e.g., DeepSeek and Manus), is reshaping the AI landscape. To effectively adapt and compete in the evolving market, D&A leaders and IT leaders in general must understand the key AI trends in China that are impacting technologies and products worldwide. Overview ...

Analyst(s):   Deepak Seth   |   Ben Yan   |   Hao Yin   |   Xingyu Gu   |   Mike Fang   |   Carolin Zhou   |   Feng Gao   |   Tong Zhang   |   Elaine Zhang   |   Fay Fei   |   Julian Sun
Research Jul 2025
... employee and operational experience needs. Overview Introduction Analysis Gartner Recommended Reading Note 1: Table of Content Services Technology Markets Supporting TX Gartner Research ...

Analyst(s):   Tim Nelms
Research Aug 2025
... Outsourcing, has announced its intent to acquire WNS, also a Leader. This update helps chief financial officers assess the impact of this transaction on the market and on Capgemini’s finance processes and technology offerings. Key Background Considerations for Technology and Service Selection Gartner Recommended ...

Analyst(s):   Jan Ambergen
Research Jun 2025
... to identify the most qualified service providers. Overview Strategic Planning Assumptions Introduction Analysis Gartner Recommended Reading Note 1: Market Forces Note 2: Gartner BuySmart™ Gartner Research ...

Analyst(s):   Katja Ruud   |   Karen Brown   |   Lisa Pierce
Premium Research Jul 2025
... Growth from existing customers requires coordinated go-to-market teams, which are hindered if they operate in silos. Revenue and retention leaders can use this research to learn how tech companies with high NRR, such as Zuora and Shopify, adopt a customer-centric approach to organize their GTM teams. ...

Analyst(s):   Maria Marino   |   Rahim Kaba   |   Reema Khalid Khan
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