... disruption continues. Widespread automation of workflows across organizational boundaries is an increasing priority. CIOs can use this research to guide automation strategy. Overview What You Need to Know Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Rich McAvey | Simon Cushing
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... service organizations must overcome the numerous dilemmas amplified by COVID-19 that are stifling their customer experience ambitions. Our research will guide organizations’ strategic thinking and help them select, implement and operate customer service technologies. Scope Analysis Topics Suggested First Steps ...
Analyst(s): Pri Rathnayake | Brian Manusama | Nadine LeBlanc | Jim Robinson | Jim Davies | Drew Kraus | Steve Blood
... Coordinating and reconciling systems with their varied structures and methodology is challenging while trying to reduce costs. This research guides data and analytics leaders in delivering a logical data warehouse architecture that promises to support their current and upcoming D&A use cases. Overview ...
... Chief audit executives can use this research report to benchmark audit plan coverage, guide the development of audit plan and risk assessment discussions, educate the audit committee on risk trends and provide questions to ask management during audits. Overview Themes Underlying the Hot Spots Contributors ...
... The Gartner for technical professionals identity and access management initiative (IAM) guides security and risk management technical professionals as they provide and govern access in hybrid IT environments and modernize IAM to be secure, easy-to-use, integrated and resilient. Scope Analysis Topics ...
... retention risks, resource needs and talent mobility interests. This research suggests topics and themes leaders can add to engagement surveys or use to guide pulse surveys on specific issues. Gartner Recommended Reading Gartner Research ...
... Access Research Already a Gartner client? The CCEO plays a leading role in guiding organizations through the threat landscape by implementing strong third-party cybersecurity compliance standards and by establishing well-defined roles for collaboration among compliance teams, cybersecurity leaders and ...
... Identity and access management supports identity-first security strategies and governs access to distributed IT environments. This initiative will guide security and risk management technical professionals as they modernize IAM to be more secure, easy-to-use, integrated, resilient and manageable. Scope ...
... hybrid work models and M&A, all of which necessitate a shift in organizational culture. This research provides three steps for HRBPs to effectively guide cultural transformation during periods of change. Overview Introduction Analysis Gartner Recommended Reading Gartner Research ...