... drive better business outcomes by inspiring action and commitment. CIOs with a track record for this level of engagement use communications plans to guide the interactions they have with their stakeholders to achieve specific outcomes. Overview Gartner Recommended Reading Gartner Insights Abstract ...
Analyst(s): Heather Colella
Get more from Gartner
Interested in receiving proven business and technology insights, analyst guidance, benchmarks, diagnostics and more? Connect with a Gartner representative to learn more about becoming a Gartner client.
... energy and utility sustainability and resilience in a world of disruption, accelerating energy transition and water stress. Use this initiative to guide vital investments in technology optimization and modernization to provide their essential business capabilities. Scope Analysis Topics Suggested First ...
... critical role in enabling energy and utility agility, sustainability and resilience as the energy transition unfolds. CIOs can use this initiative to guide vital investments in technology optimization and modernization to enhance these capabilities. Scope Analysis Topics Suggested First Steps Essential ...
... companies are being driven to new operating and business models with enterprise digital competency as the foundation. CIOs can use our research to guide and inspire successful innovation and transformation. Scope Analysis Topics Suggested First Steps Essential Reading Gartner Insights Abstract ...
... drive the technologies needed to create a customer technology platform. Application leaders supporting customer service can use this research as a guide to align their solutions with their enterprisewide CTP. More Detail Recommended by the Authors Gartner Insights Abstract ...
... disruption continues. Widespread automation of workflows across organizational boundaries is an increasing priority. CIOs can use this research to guide automation strategy. Overview What You Need to Know Gartner Recommended Reading Gartner Insights Abstract ...
... service organizations must overcome the numerous dilemmas amplified by COVID-19 that are stifling their customer experience ambitions. Our research will guide organizations’ strategic thinking and help them select, implement and operate customer service technologies. Scope Analysis Topics Suggested First Steps ...
Analyst(s): Pri Rathnayake | Brian Manusama | Nadine LeBlanc | Jim Robinson | Jim Davies | Drew Kraus | Steve Blood
... success of cloud computing initiatives because it requires a different set of security design principles, processes and technologies. This research guides security and risk management technical professionals when developing their cloud security architecture. Gartner Recommended Reading ...