... P&C and life insurance CIOs can accelerate IT initiatives and strategic influence through effective value storytelling. This research provides a guide to crafting compelling value narratives, utilizing specific context, outcomes, stakeholders and examples from the P&C and life insurance industry. Analysis ...
Analyst(s): Richard Natale
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... and ensure API excellence. Overview Strategic Planning Assumptions Introduction Analysis Gartner Recommended Reading Note 1: Examples of API Style Guides Gartner Research ...
Analyst(s): Andrew Comes | Mark O'Neill | Shameen Pillai
... Already a Gartner client? Sales tech is crucial to revenue growth, but poor ROI on existing investments creates hesitation to invest more. CSOs must guide leadership teams to make the most out of existing investments and take risks on new technology to create predictable results and improve sales outcomes ...
... integrating practices, people and tools for effective SRE operationalization. This research helps I&O leaders enhance and advance SRE benefits by guiding investments in service-level objectives, incident response, monitoring, observability and performance engineering. Overview Strategic Planning Assumptions ...
Analyst(s): Daniel Betts | George Spafford | Manjunath Bhat | Chris Saunderson | Hassan Ennaciri
... Gartner client? Enterprise architecture and technology innovation leaders who need to hire solutions architects should use this sample template to guide the job overview and scope of jobs-to-be-done, as well as the required credentials, experience, skills, competencies and characteristics that are key ...
... translate core values into specific behaviors. Using a simple Do's and Don'ts tool, teams across the organization customize behavior expectations to guide employees during the high-stakes moments most likely to test their cultural alignment. This business-driven approach promotes firm-wide culture alignment ...
... organizations looking to adopt SaaS-based contact centers are faced with myriad pricing and service offers. Application leaders should use this research to guide negotiations for the most competitive final proposal in terms of payments, SLAs and professional services. Overview Strategic Planning Assumption Introduction ...
... Access Insights Already a Gartner client? Business architecture defines the business and operating model and guides technology investment and execution decisions. This downloadable presentation and script explores business architecture trends and the different types of business architecture deliverables ...
... to prove their identity when accessing digital services, which is critical during the COVID-19 crisis. Government CIOs can use proven principles to guide and execute better digital identity plans. Overview Strategic Planning Assumption Introduction Analysis Gartner Recommended Reading Note 1: Defining ...